Getting Ready for the New School Year

Having navigated an entire year of home schooling, zoom classes and self-isolation, it’s safe to say that schools are by now becoming well versed in dealing with change. However, as we approach the end of the summer holidays and schools from across the country prepare to welcome pupils back to classrooms once more, the ever-changing nature of a global pandemic…

Post ‘Freedom Day’ – Managing ‘Office Life’ in 2021

With the full easing of COVID-19 restrictions on 19th July came an official end to the governments’ ‘work from home’ directive.  With a vast swathe of office staff working predominantly from home since the start of the first lockdown in March 2020, many businesses have seen the benefits of flexibility first-hand: happier, more engaged staff, healthier work life balances and…

Maintaining Excellent Patient Care and Future Proofing Your Surgery

If we’ve learnt anything from the challenges faces by surgeries throughout the Coronavirus pandemic it’s that having a robust, versatile, modern communications system is more than just a luxury.  It’s an absolute necessity in maintaining the very best patient care as well as taking care of heavily burdened staff during a national emergency.  We found that those surgeries who had…

Managing People Coming Back to Work

The past 12 months have been hectic; there’s been highs, many lows and a lot of change. Things have often been done or carried out as an emergency response to events happening around us. However, with the vaccine rollout in full swing and the roadmap out of lockdown hitting its targets thus far, now may be the time to access…

Transitioning Your School Staff Back to Full Time Working

Over the last 12 months, schools have really had to roll with the punches when it comes to adapting their working practices. This has meant embracing huge changes in the way they communicate with colleagues, parents and pupils, often using new technology to continue to teach and meet parental demands. Many schools may have already introduced a VoIP system to…

How Can VoIP Remove Traditional Barriers to Home Working

2020 was the year the country proved it could work remotely. With so many businesses big and small realising the benefits and the not insignificant cost savings of working more flexibly, it’s looking like 2021 will be the year thousands of companies further evolve and perfect their home working practices and processes to embrace this new normal. A key part…

Dealing With Winter Surges in Demand as a Doctor’s Surgery

Even without the unique challenges of 2020’s global pandemic, call volumes to GP surgeries inevitably ramp during the winter months with the onset of a large number of seasonal illnesses. Of course, this year that volume is reaching unprecedented levels with heightened sickness in the community as well as increased staff absence due to Covid infection, self-isolation or shielding.  So…

Working flexibly in 2021 – the benefits of VoIP in a pandemic world

As 2020 progressed and the Coronavirus pandemic deepened, more and more staff were required to work from home regardless of industry, sector, geographical location or size.  Throughout the year businesses demonstrated that by modernising working practices and embracing modern technology to its fullest extent, they were able to quickly and easily move to a flexible working arrangement without loss of…

BT’s move over from ISDN moves a year closer

In an unprecedented year, businesses have faced innumerable challenges to adapt how they work, sometimes simply to survive.  One thing that has become clear is that early adopters of new technology and working practices have been able to weather the Coronavirus pandemic better than those who’ve had to play catch up. The key to communication success when it comes to…

Some top ideas for cutting costs in small businesses

Whenever they’re getting started, small businesses need all the help they can get to survive. As many as eight out of ten small businesses fail within the first 18 months. In 2020, a year where global economies have been decimated by the coronavirus pandemic, it’s an even tougher environment out there for most small businesses. While there are government schemes…

Prepare your surgery for a busy winter

There’s a lot of scaremongering going on in the press since Boris Johnson announced the latest round of COVID-19 measures, including the new three tier lockdown system. In many of his recent speeches, the Prime Minister said the UK was in for a tough winter because of the implications of Coronavirus. There could be added stresses on our healthcare system…

Comparing VoIP costs to your existing phone costs

BT is planning to “switch off” the UK’s entire traditional phone line network by 2025, which means switching over from a standard phone system to a phone system running over the internet is inevitable. Now might not seem like the ideal time to have to update your phone system, with the Coronavirus pandemic having widespread effects on the community. However,…

VoIP features that make your working day easier

In any business, the ability to communicate with clients and customers is essential to your success. Having a phone system that meets your needs is crucial to ensuring those good lines of communication — especially in a shifting working landscape where more and more people than ever are working from home. With the uncertainty due to the Coronavirus pandemic and…

VoIP – A Beginner’s Guide

Is the Coronavirus pandemic forcing you to change the way your business is working? It might not seem like it, but now might be the perfect time to make the switch over from your traditional phone systems to something new. One of the big future-proof options is VoIP. But what exactly is VoIP, you ask? Here’s our beginner’s guide to…

Top tips for keeping your team productive at home

Working remotely and working from home is a trend that has been steadily growing for years. It’s become increasingly popular as a way of fitting work around lifestyle, with the removal of a daily commute thought to make things particularly convenient for many people. In 2020, during the height of the coronavirus crisis, it’s becoming standard practice more and more…

Why VoIP is proving so popular during lockdown

Since the UK went into lockdown in March, most of us have been sticking to the rules well and self-isolating as much as possible. That means a lot of people in their homes, looking for ways to stay busy, stay entertained and stay connected to the outside world. More than ever before, we’re leaning on our home broadband connection for…

Keep your business working through Coronavirus self-isolation

The spread of Covid-19, known more commonly as the Coronavirus, has seen widespread repercussions across the globe. Italy has seen Europe’s biggest outbreak, leading the Italians to go into a country-wide lockdown, restricting travel and public gatherings. Thankfully, the UK has managed to keep a comparative lid on the virus so far. Initially the “contain stage” for as long as…

How VoIP could save your business money

If you’re in business, you’ll constantly have an eye on costs; sometimes a penny saved is a penny earned and that’s been particularly important for many businesses of all sizes in recent times. In the retail sector, sales failed to rise for a record fifth month in a row in December, with household spending in high street shops and online…

Five easy targets for your surgery this year

The start of any new year is a great time to reflect, plan and respond. What can you be doing better? What could you be introducing that would increase the productivity of your staff? How about improving the experience each of your patients has when they visit or contact your surgery? These are questions that many doctors, vets and dental…

Five questions for businesses and schools ahead of the BT standard telephone line switch off

Have you heard that BT plans to “switch off” all the country’s “traditional” phone lines by 2025? That might sound like a long way away, but the reality is that if your business has multiple phone lines, the switch off means you’ll probably need to change systems. Luckily, if you change to a VoIP (Voice-over Internet Protocol) system, you can…

How VoIP can help tackle busy periods at your surgery

Both GP and veterinary surgeries are facing the same pressures and looking to achieve similar goals — reducing costs, increasing efficiency and improving communications with patients. Yet this might seem like an insurmountable problem when surgery teams are put under strain during the busiest hours of the day. The rising and aging UK population is putting health services under strain,…

VoIP for small businesses

As a small business owner, you’ll have plenty to think about when it comes to your phone system. How much will it cost? Are your call charges growing month after month? What will it cost to bring in a new employee and an additional phone line? And that’s just for a start! The best answer to many of these questions…

Increasing productivity during school holidays

There are now 9.2 million people working in the UK with dependent children. Not sound like that many? That’s almost one in every four people of working age, so the chances are that no matter what line of business you’re in or how large or small your organisation may be, you’re highly likely to work with a parent. With parenting…

Five questions to ask yourself when considering VoIP

VoIP telephony is becoming increasingly popular with many of the organisations with whom we work. No matter if you’re a school, a doctor’s surgery or any other form of organisation, this technology potentially offers a host of benefits including cost savings and increased flexibility and functionality. It is however a big decision to move away from a traditional system toward…

Six reasons it may be time to consider VoIP

No matter the size of your organisation, or the line of business in which you work, turning to a VoIP phone system brings with it a wide range of benefits. From cost savings to flexibility and adaptability, these systems are becoming more and more popular – so how long can you ignore the positives of having a phone system that…

How you can reduce call costs

It’s hard to ignore the current financial pressures in the UK, so we know that communication system budgets are tight in many organisations across the country. However, with our years of experience we also know that getting the right telephone system for your organisation is vital to the smooth running of your organisation. We believe that a tight budget doesn’t…

Using the right phone system to boost your seasonal business

Seasonal organisations are often forgotten when it comes to appropriate configuration, with most suppliers putting the focus on organisations that operate in much the same way all year round. However, we know that this means you need a fantastic telephone system which can easily adapt to your different needs as you progress through high and low season and holiday periods…

Five myths about VoIP

VoIP (Voice over Internet Protocol) has been on a steady rise in recent years, in fact, there’s been around a 75% increase in businesses opting to use of the cost-friendly telephone systems since 2010. VoIP works by using a broadband line to make calls. Data is sent and received via the internet connection, just like emails, and the result is…

Is your organisation ready for the end of ISDN?

A lot can happen in 10 years can’t it? It certainly can in the world of technology if you think that in 2006 the iPhone was still a well-kept secret in the bowels of an Apple research and development facility in Cupertino. More than 750 million iPhones have been bought during the past decade by people across the globe, and…

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We’re specialists in helping organisations like yours find and implement phone systems that not only handle your calls, but add value to your organisation. Our personal approach means you'll get great service from start to finish.

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Installing a new phone system or changing supplier can be a big decision; you want to make sure you’re teaming up with the right people. We've been specialising in phone systems and technology for more than twenty five years.

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