If this is the first time you’ve heard of VoIP, we’ll let you into a secret – once you’ve switched, you’ll wonder why you hadn’t done so months ago!

Need a little background info? VoIP, otherwise known as Voice Over Internet Protocol, is a pretty cool type of phone technology that allows you to make and receive phone calls using the internet alone, instead of traditional phone lines.

Unlike landline phone systems that are limited to a single desk phone in your office, VoIP allows you to make and receive business phone calls from your laptop, tablet, smartphone and VoIP-compatible office phone sets.

No matter the size of your organisation, or the line of business in which you work, turning to a VoIP phone system brings with it a wide range of benefits. From cost savings to flexibility and adaptability, these systems are becoming more and more popular – so how long can you ignore the positives of having a phone system that runs seamlessly through over your internal network or over your external data connection, rather than traditional phone lines?

Here are 5 reasons, you’ll want to make the switch to VoIP sooner rather than later!

Cost
The benefit of having a phone system that runs through your internet connection means that immediately, you could be saving money from the outset. No more multiple lines to deal with! There can be other benefits like call cost reduction and all in all, VoIP systems have been proven to save some organisations as much as 40% on their communications costs.

Call handling
VoIP is super flexible and can be customised around your business’s needs. Call groups can be set for certain teams, calls can be diverted to mobiles or home phones, too. The options are pretty endless. If you let us know your specifics, we can ensure that the system is tailored just for you.

Response rates
Need to know when people are available to take calls? VoIP allows you to set your availability status, so your colleagues can see at a glance whether or not you are in a meeting, busy or free to take the call. This can significantly improve response times and approval rates, saving you from putting prospective callers through to colleagues currently away from their desk or on holiday.

Flexibility
The way we work has changed. More and more organisations will have staff members working from home, flexibly or on the road in sales, account management or customer service roles. What this means is that it’s becoming increasingly difficult to connect people. VoIP achieves this connection without technical hassle, or drastic cost. Your staff members can plug their phone into the internet within their home, their office or their hotel and have the same number active as soon as it has a connection. It’s never been as easy to stay in touch.

Growth
As your organisation grows, or begins to work more flexibly, you’ll want to know that you’re free from large infrastructure costs. This is where VoIP is truly cost-effective; you can add and remove new numbers when needed and because you don’t have to install new traditional phone lines, the flexibility of the system makes it incredibly cost-effective.

BT to switch off traditional phone systems 2025
BT has announced they plan to reroute calls over the internet (IP/ Internet Protocol) and switch off traditional Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) by 2025. It makes sense for schools to migrate now and stay ahead of the curve.

Contact us
We’re specialists in helping you find the right phone system for your business. We understand that each business is unique, so all of our advice is tailored specifically to you. Give the Equations team a call today on 01237 420010 to discuss your options or to book a free review of your current system.