As the nights grow longer and the spooky season approaches, the last thing your business needs is to scare off customers with poor service! In today’s fast-paced world, great customer service isn’t just a treat – it’s essential. And the trick to delivering it consistently? A VoIP (Voice over IP) phone system. Just like magic, VoIP can transform your customer…
Managing the pressures of Winter – is your surgery’s phone system up to the job? As winter approaches, GP surgeries and healthcare practices brace for one of the busiest times of the year. With seasonal illnesses like colds, flu contributing to a sharp increase in patient demand, it’s crucial that healthcare providers are prepared to manage this surge efficiently. While…
The UK half-term break offers more than just a chance to unwind—it also presents an ideal window for businesses to upgrade their communication systems. With fewer staff in the office and a temporary slowdown in activity, this break is the perfect time to transition over to VoIP. Here’s why making the switch during half-term could be one of your best…
With the summer rush behind us, now is the perfect time to evaluate how your business can become more efficient. One powerful way to enhance productivity is by using VoIP technology. The productivity perks of VoIP VoIP is much more than just a modern alternative to traditional phone systems. It’s a comprehensive communication solution that can streamline your operations, cut…
Need a quick VoIP overview? Here are some frequently asked questions (FAQs)! What is VoIP? VoIP stands for Voice over Internet Protocol. It allows you to make voice calls using a broadband Internet connection instead of a traditional phone line. How does VoIP work? VoIP converts your voice into digital data and transmits it over the internet. On the receiving…
As the leaves begin to change and the air begins to turn a little crisper, Autumn offers the perfect opportunity for businesses to reassess their operations and implement key upgrades. While many think of Autumn as a time to wind down, it’s the ideal time to position your business for success in the coming year. One of the most impactful…
Environmental sustainability is more important than ever, it’s a huge talking point and businesses are increasingly seeking ways to reduce their carbon footprint. One often-overlooked method is through using VoIP technology. By replacing traditional phone systems with digital communication, companies can make a significant positive impact on the environment. Here’s how VoIP contributes to a greener planet. Reduction in physical…
In this day and age we’re obviously a lot more tech reliant! So a reliable internet connection is the backbone of any business. Choosing the right type of connection, leased lines or broadband, can significantly impact your day to day. So, we thought we’d give you a brief overview to help you decide which option suits you best. First things…
Running a veterinary practice means juggling a multitude of tasks, from caring for adorable patients to managing the business side of things. One area where you can significantly cut costs without compromising quality is your phone system. Enter VoIP, or Voice over Internet Protocol, a modern, cost-effective communication solution. Here are five ways a VoIP system can save your veterinary…
As we move into the summer, VoIP continues to evolve, bringing new technologies and innovations with it. Whether you’re a business looking to upgrade your phone system or an individual seeking more reliable and some feature-rich calling solutions – staying up to date with the latest VoIP trends is super handy! Let’s look at the top trends this summer: The…
We’ll start with that all important intro into what exactly Voice over Internet Protocol (VoIP) is. Basically, it’s a pretty cool technology that allows voice communication and multimedia sessions over the Internet, rather than using traditional phone lines. It converts voice signals into digital data packets and transmits them over the internet. Something we’re all a little more conscious of…
The seasonal warmth is here! Which means thinking about whether we need to adapt and change the way our phone systems are working for us. So, we’ve come up with 5 things to consider! Update your phone messagesRecord or update your phone system messages to reflect any changes in operating hours or holiday closures during the summer season. Ensure that…
We talk a lot about VoIP (Voice over Internet Protocol) at Equations! It’s been around for many years, significantly improving business communication. However, with the advancements in technology, VoIP is starting to integrate more Artificial Intelligence (AI) into its systems, revolutionising how businesses communicate. Voice over Internet Protocol (VoIP) technologies combined with artificial intelligence (AI) have proven to be a game-changing breakthrough. With…
As summer approaches, many businesses face the challenge of maintaining productivity while employees take well deserved holidays! With the right tools and technology in place, staying connected and ensuring seamless communication is hugely achievable. Regardless of where your team members are located, we’ll explore how your business can run super smoothly with the help of VoIP! Location location locationOne of…
The cost-of-living crisis doesn’t seem to be improving anytime soon so if you haven’t already considered ways to cut costs for your business, you may find the points below pretty handy! These are small ways to adapt and adjust with the potential to make some good savings along the way. Be environmentally friendly Many businesses have been opting for…
Over the years we’ve worked with pretty much every type of professional services provider you can think of! – insurance brokers, lawyers, accountants and independent financial suppliers to name just a few! We not only understand their needs when it comes to their phone system and communicating with their clients, but also their regulatory obligations in areas such as call…
How does reducing costs with no hassle sound? Pretty good, right? We offer a free review of your telephone system, as realistically with technology we all know times move pretty swiftly and change is inevitable! We’re all in the habit of upgrading our personal mobiles on a regular basis but how often do you reflect on changing your telephone system,…
Let’s explore the two! Both super beneficial for businesses but in different ways. So first off – let’s remind you what a leased line is! A leased line is a broadband connection that flows straight from your Internet Service Provider directly to your business. It’s a private connection just for your business – you don’t have to share with others, like…
We talk a lot about VoIP here at Equations! It’s super useful for many businesses and individuals – but why is it a great option for remote workers? We’ll tell you why! It’s flexible – if you’re working remotely, you can stay connected from anywhere with internet access, whether you’re working from home, a coffee shop, or while traveling. This…
Did you know that we have more than 25 years of experience working with schools? So we do understand the education sector! And we’re confident that we can make your life easier, too. Is your current telephone system still working for you? Can the system cope with fluctuations in demand – for example, when several parents are calling in at…
If this is the first time you’ve heard of VoIP, we’ll let you into a secret – once you’ve switched, you’ll wonder why you hadn’t done so months ago! Need a little background info? VoIP, otherwise known as Voice Over Internet Protocol, is a pretty cool type of phone technology that allows you to make and receive phone calls using…
IP telephony – or its full name, Internet Protocol Telephony – is any phone system that uses an internet connection to send and receive voice data.
With the big phone switch off fast approaching, 2024 will be the year that many organisations shut down their decaying, outdated phone systems and upgrade to VoIP. We’ve talked a lot about VoIP in the past, so we won’t go into lots of detail today about what it is and how it works (if you want to know more though,…
Want to keep your business on top form for 2024? Here are 3 trends we think you should know about… A switch to digital – The clock is ticking! By the end of 2025, everyone – households, businesses, and everything in between – in the UK will be phased out of our traditional phone system. Instead of relying on the country’s outdated…
The big digital switchover is fast approaching! With BT removing all traditional landlines by the end of December 2025, this will be the biggest shake up our phone network has seen in decades. So, what do you need to know about it – and how does your business need to prepare? What exactly is the ‘Big Switch Off’? Essentially, the UK…
When was the last time you reviewed your phone system? Think about that period of time since the last review. How long ago was it? What’s changed in your business since? Are you looking for ways to move things forward but in a more cost-effective way?
The Equations team have been chiming on about VoIP for some time now. But with good reason! It’s a promising tool being used by many organisations to make phone calls, connect their team, and do so in the most efficient way possible. Don’t just our word for it though. VoIP is being used now more than ever across the UK,…
More and more of us are saying goodbye to conventional company workspaces, and hello to a comfortable home office. If this is the reality for you and your team, then we’ve got a question for you: are you using VoIP? If no, then stay tuned as we’re about to tell you why it’s a gamechanger for home workers. What is…
It comes as no surprise that businesses, in all shapes and forms, want to keep their costs as manageable as possible. There are a lot of overheads to consider – from payroll, to buying stock, to renting office space – but something that’s easy to overlook is your telephone line. Yes, you might use it every day. Yes, you might have…