The trick to great customer Service? VoIP is the treat!

As the nights grow longer and the spooky season approaches, the last thing your business needs is to scare off customers with poor service! In today’s fast-paced world, great customer service isn’t just a treat – it’s essential. And the trick to delivering it consistently? A VoIP (Voice over IP) phone system. Just like magic, VoIP can transform your customer…

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Managing the pressures of Winter – is your surgery’s phone system up to the job?

Managing the pressures of Winter – is your surgery’s phone system up to the job? As winter approaches, GP surgeries and healthcare practices brace for one of the busiest times of the year. With seasonal illnesses like colds, flu contributing to a sharp increase in patient demand, it’s crucial that healthcare providers are prepared to manage this surge efficiently. While…

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Boosting productivity with VoIP this Autumn

With the summer rush behind us, now is the perfect time to evaluate how your business can become more efficient. One powerful way to enhance productivity is by using VoIP technology. The productivity perks of VoIP VoIP is much more than just a modern alternative to traditional phone systems. It’s a comprehensive communication solution that can streamline your operations, cut…

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VoIP and some frequently asked questions

Need a quick VoIP overview? Here are some frequently asked questions (FAQs)! What is VoIP? VoIP stands for Voice over Internet Protocol. It allows you to make voice calls using a broadband Internet connection instead of a traditional phone line. How does VoIP work? VoIP converts your voice into digital data and transmits it over the internet. On the receiving…

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Which businesses benefit from a leased line?

In today’s fast-paced digital world, reliable and fast internet connectivity is no longer just a luxury—it’s a necessity. As businesses increasingly rely on cloud-based services, video conferencing, and other bandwidth-intensive applications, the demand for dedicated, high-speed internet connections has grown. One solution that has gained popularity among businesses is the leased line. But what exactly is a leased line, and…

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Environmental benefits of VoIP: go green!

Environmental sustainability is more important than ever, it’s a huge talking point and businesses are increasingly seeking ways to reduce their carbon footprint. One often-overlooked method is through using VoIP technology. By replacing traditional phone systems with digital communication, companies can make a significant positive impact on the environment. Here’s how VoIP contributes to a greener planet. Reduction in physical…

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5 ways a VoIP system can save your veterinary practice money

Running a veterinary practice means juggling a multitude of tasks, from caring for adorable patients to managing the business side of things. One area where you can significantly cut costs without compromising quality is your phone system. Enter VoIP, or Voice over Internet Protocol, a modern, cost-effective communication solution. Here are five ways a VoIP system can save your veterinary…

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VoIP trends to watch in Summer 2024

As we move into the summer, VoIP continues to evolve, bringing new technologies and innovations with it. Whether you’re a business looking to upgrade your phone system or an individual seeking more reliable and some feature-rich calling solutions – staying up to date with the latest VoIP trends is super handy! Let’s look at the top trends this summer: The…

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Why leased lines are a game changer for start ups

Starting a new business comes with a variety of challenges, and one of the most important things to get right from the beginning is your internet connectivity! For startups, a reliable and fast internet connection can significantly impact productivity, customer service, and overall business operations. One option that is increasingly becoming popular among startups is leased lines. In this blog,…

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8 simple facts about VoIP

We’ll start with that all important intro into what exactly Voice over Internet Protocol (VoIP) is. Basically, it’s a pretty cool technology that allows voice communication and multimedia sessions over the Internet, rather than using traditional phone lines. It converts voice signals into digital data packets and transmits them over the internet. Something we’re all a little more conscious of…

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5 ways to ‘Summer-ise’ your phone system!

The seasonal warmth is here! Which means thinking about whether we need to adapt and change the way our phone systems are working for us. So, we’ve come up with 5 things to consider! Update your phone messagesRecord or update your phone system messages to reflect any changes in operating hours or holiday closures during the summer season. Ensure that…

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VoIP and Artificial Intelligence (AI)

We talk a lot about VoIP (Voice over Internet Protocol) at Equations! It’s been around for many years, significantly improving business communication. However, with the advancements in technology, VoIP is starting to integrate more Artificial Intelligence (AI) into its systems, revolutionising how businesses communicate.  Voice over Internet Protocol (VoIP) technologies combined with artificial intelligence (AI) have proven to be a game-changing breakthrough. With…

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Staying connected this Summer – how VoIP can help your business run more smoothly.

As summer approaches, many businesses face the challenge of maintaining productivity while employees take well deserved holidays! With the right tools and technology in place, staying connected and ensuring seamless communication is hugely achievable. Regardless of where your team members are located, we’ll explore how your business can run super smoothly with the help of VoIP! Location location locationOne of…

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BT confirms delay in The Big Switch-Off to 2027

BT Group has announced an extension for the switch-off date of ISDN and PSTN services to January 31, 2027. This gives organisations, especially those who need a bit more time, a smoother transition to the more advanced IP-based systems. A Century of Connection: A New Era Begins For over 100 years, phone calls in the UK have relied on the…

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Ways to cut your business costs this Spring – top tips!

The cost-of-living crisis doesn’t seem to be improving anytime soon so if you haven’t already considered ways to cut costs for your business, you may find the points below pretty handy! These are small ways to adapt and adjust with the potential to make some good savings along the way.   Be environmentally friendly Many businesses have been opting for…

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Professional services and the right phone system – is yours working as it should?

Over the years we’ve worked with pretty much every type of professional services provider you can think of! – insurance brokers, lawyers, accountants and independent financial suppliers to name just a few! We not only understand their needs when it comes to their phone system and communicating with their clients, but also their regulatory obligations in areas such as call…

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Let us review your telephone system – for FREE!

How does reducing costs with no hassle sound? Pretty good, right? We offer a free review of your telephone system, as realistically with technology we all know times move pretty swiftly and change is inevitable! We’re all in the habit of upgrading our personal mobiles on a regular basis but how often do you reflect on changing your telephone system,…

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Which businesses benefit from having a leased line?

I bet you didn’t know that there are many types of businesses benefitting from having a leased line, particularly those that require high-speed, reliable and dedicated internet connectivity for their operations. But hang fire, you might say! What is a leased line again? A leased line is essentially a broadband connection that flows straight from your Internet Service Provider (the…

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What is the difference between VoIP and a Leased Line?

Let’s explore the two! Both super beneficial for businesses but in different ways.  So first off – let’s remind you what a leased line is! A leased line is a broadband connection that flows straight from your Internet Service Provider directly to your business. It’s a private connection just for your business – you don’t have to share with others, like…

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Why is VoIP the best option for remote workers?

We talk a lot about VoIP here at Equations! It’s super useful for many businesses and individuals – but why is it a great option for remote workers? We’ll tell you why! It’s flexible – if you’re working remotely, you can stay connected from anywhere with internet access, whether you’re working from home, a coffee shop, or while traveling. This…

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Easter holidays and managing calls

The Easter holidays will soon be here, which means holiday time for staff – particularly if they have children and have a limited time to get away during the school holidays. No matter what industry you are in, holiday periods bring a whole host of things to consider when it comes to your phone system. It’s important to make sure…

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Is it time to upgrade to a leased line?

When it comes to deciding whether or not to upgrade to a leased line for your business, there are a few factors to bear in mind first… What is a leased line? A leased line, also known as a dedicated line or private circuit, is essentially a private communication channel that connects two or more locations, without having to share…

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3 trends businesses should prepare for in 2024

Want to keep your business on top form for 2024? Here are 3 trends we think you should know about… A switch to digital – The clock is ticking! By the end of 2025, everyone – households, businesses, and everything in between – in the UK will be phased out of our traditional phone system. Instead of relying on the country’s outdated…

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About Us

We’re specialists in helping organisations like yours find and implement phone systems that not only handle your calls, but add value to your organisation. Our personal approach means you'll get great service from start to finish.

Our Services

Installing a new phone system or changing supplier can be a big decision; you want to make sure you’re teaming up with the right people. We've been specialising in phone systems and technology for more than twenty five years.

About Us

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Wood Road, Ashill, TA19 9LP
01237 420010
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