More and more patients want their care over the phone – can your surgery handle it?

It’s no secret that the UKs healthcare system is under immense pressure in 2022 – the pandemic hit an already stretched service and the last few years have taken their toll on staff across the NHS.  With doctors and nurses leaving faster than the health service can replace them, significant funding issues and a growing population, patients are drawing the short…

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4 Ways to Cut Your Business Costs this Summer

2022 is looking like an increasingly tough year for businesses.  With inflation predicted to top 11%, energy bills soaring and people spending less and less to weather the cost of living storm, it’s easy to feel quite despondent about the outlook. BUT there are always small ways to adapt, adjust and  maybe save a few pounds along the way and this year…

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New to VoIP? Here’s everything you need to know!

Whether you’ve been prompted by the 2025 conventional analogue and ISDN lines switching off date creeping ever closer or have been pushed into considering new ways of working as a result of the last couple of years, now might be a great time to switch your traditional phone system over to something new, agile, flexible.  But where to begin?  Installing a…

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Smishing: The rise of FluBot. What is it and what can you do to protect yourself?

FluBot first burst onto the malware scene in Summer 2021, flooding our SMS with fake ‘failed parcel’ delivery messages in an unscrupulous bid to install data stealing Trojans onto Android phones.  The fake message contains a link, which when clicked on downloads malware onto your device.  Once installed, the FluBot Trojan can access your credit and debit card details to clear you…

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Conquering the hybrid workspace with Universe Blue Connect Bridge

Hybrid working is going nowhere, it’s here to stay. For businesses looking to save money and for staff wanting a more balanced life, it’s the perfect solution.  So how do you build a communications system to match?   On-site phone systems were built for another time: an age when business was conducted exclusively from an office and predominantly by phone.  Whilst many businesses…

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On-Premise or Cloud Based Business Communications – Enjoy the Best of Both Worlds with NEC’s Univerge Connect

The last couple of years have asked a lot of business communications.  Systems have had to quickly get smoother, slicker, more streamlined and with infinite remote capabilities to deal with both dispersed staff and remote customers. Comms systems have been shifting into the cloud for around 7 years.  The shift gathered speed of course during the pandemic. More staff working from home…

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Reducing Telephone Fraud During an Economic Downturn

According to Action Fraud, the annual cost of telephone fraud in the UK is around £17 BILLION, it’s almost unfathomable.  Scammers are of course getting more and more sophisticated and ruthless but as we see unprecedented cost of living rises coupled with astronomical growth in energy bills in the UK, scammers are also getting more opportunistic and desperate.  So how do you…

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How can you reduce your business energy bills?

Inflation in the UK is soaring. Rising at the fastest rate since the 2008 financial crash, businesses in every sector are feeling the pinch with the price of everything from raw materials to transportation to staffing going up.  Throw a hefty hike in energy prices into the mix – increases of almost 30% for gas and 20% for electricity during…

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Our Guide to Business Energy Contracts and Changing Your Supplier

With some fundamental differences to domestic energy contracts and without the consumer protections offered to private customers, navigating the world of business energy contracts can be confusing at best, downright baffling at worst. With over three decades of business experience, let us try to demystify the world of commercial energy supply contracts for you. It’s all in the small print…

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The end of bad meetings is here with our new cloud-based solution

We’ve been wasting time travelling to and from meetings for too long, we’ve been putting up with difficult online signups, technical problems with audio, and tolerated bad picture quality. So now is the time to change all of that! Let us explain how your meetings just started looking a little more efficient, effortless, and productive… Are you currently handling some…

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Bournemouth-based estate agents make the move to cloud communications with Univerge Blue

Challenges Keeping in touch with customers with a highly mobile workforce makes estate agencies one of the more challenging industries for business communications. Operations Director James Tiller explains, “Our clients expect to get hold of us quickly regardless of our location. Our previous hosted system simply wasn’t flexible enough and we were diverting calls to our mobiles when we were…

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Weaning Your Staff Off Furlough

Peaking at 5.1 million in January 2021, there are still millions of staff across the UK that find themselves on the Government’s Furlough scheme. Currently being phased out, the system is set to come to an end in September 2021, at which point millions of workers will have to pick up where they left off. Office spaces are likely to…

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7 Benefits of Hybrid Working

Whether you call it flexible, remote, or hybrid working, there’s no denying that before 2020, it just wasn’t a realistic option for so many office staff across the UK.  Not due to an absence of technology – the infrastructure for home working isn’t new – rather a workplace culture that didn’t believe teams were able to communicate effectively over distance,…

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Getting Ready for the New School Year

Having navigated an entire year of home schooling, zoom classes and self-isolation, it’s safe to say that schools are by now becoming well versed in dealing with change. However, as we approach the end of the summer holidays and schools from across the country prepare to welcome pupils back to classrooms once more, the ever-changing nature of a global pandemic…

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Reviewing Your Office Telephone System

Pretty much all businesses take their telephone communications systems for granted.  Sometimes seen as a necessary evil, the office phone system doesn’t have the same sex appeal as the constantly evolving tech bubble of mobile phones, other devices and shiny new computers. Consequently, upgrading a phone system at regular intervals or even properly evaluating the current set up tends to…

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About Us

We’re specialists in helping organisations like yours find and implement phone systems that not only handle your calls, but add value to your organisation. Our personal approach means you'll get great service from start to finish.

Our Services

Installing a new phone system or changing supplier can be a big decision; you want to make sure you’re teaming up with the right people. We've been specialising in phone systems and technology for more than twenty five years.

About Us

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Wood Road, Ashill, TA19 9LP
01237 420010
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www.equationsvoiceanddata.co.uk

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