Five questions to ask yourself when considering VoIP

VoIP telephony is becoming increasingly popular with many of the organisations with whom we work. No matter if you’re a school, a doctor’s surgery or any other form of organisation, this technology potentially offers a host of benefits including cost savings and increased flexibility and functionality. It is however a big decision to move away from a traditional system toward…

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NEC InReports – Call Management Made Easy

Does your organisation take high volumes of calls or have a lot of people on the phone at any given time? Could you benefit from better understanding when those calls are made, who’s taking them and from having that information at the fingertips at every point during the day? If the answer to those questions is a ‘yes’, then NEC’s…

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Six reasons it may be time to consider VoIP

No matter the size of your organisation, or the line of business in which you work, turning to a VoIP phone system brings with it a wide range of benefits. From cost savings to flexibility and adaptability, these systems are becoming more and more popular – so how long can you ignore the positives of having a phone system that…

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Protecting your organisation against toll fraud

It’s estimated that up to 84% of South West organisations could be vulnerable to a growing trend in ‘toll fraud’, which is when hackers gain unlawful access to your phone system and begin making calls to international or long distance numbers using your telephone lines. Toll fraud itself has been around for a while, with the Communications Fraud Control Association…

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How you can reduce call costs

It’s hard to ignore the current financial pressures in the UK, so we know that communication system budgets are tight in many organisations across the country. However, with our years of experience we also know that getting the right telephone system for your organisation is vital to the smooth running of your organisation. We believe that a tight budget doesn’t…

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Using the right phone system to boost your seasonal business

Seasonal organisations are often forgotten when it comes to appropriate configuration, with most suppliers putting the focus on organisations that operate in much the same way all year round. However, we know that this means you need a fantastic telephone system which can easily adapt to your different needs as you progress through high and low season and holiday periods…

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Is your business prepared for when a storm strikes?

The weather is a hot topic in the UK (not as hot as we would like!). Every year thousands of businesses across Devon, Somerset and beyond lose out because of storm related damage. The winter storms of 2013/14 are an unpleasant reminder, with many businesses still recovering from the devastating floods. How does your company cope when things go wrong,…

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Five ways our phone systems can improve customer service

At the heart of every business, company, and organisation is the need to communicate; whether it’s with customers, staff, teachers, or suppliers. The way you’re able to converse with important stakeholder groups will be key to how successfully and efficiently you operate on a daily basis. If communication is central to what you do, an effective phone system is vital;…

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What makes us different

We know there are plenty of phone system providers around the country, but we also know that we’re different. Our unique approach and specialist advice means we’re not like the others, and we’re proud to stand out from the crowd. Want to know why? Here are just a few things that make us unique. Over 25 years of experience We’ve…

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What we do

When it comes to telecommunications, there isn’t a ‘one size fits all’ solution, which is why we offer a range of different and tailored services. For the past 25 years we’ve been implementing phone systems that add value, and over this time we’ve learnt that what works for one organisation, won’t necessarily work for another. Let us tell you a…

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Five myths about VoIP

VoIP (Voice over Internet Protocol) has been on a steady rise in recent years, in fact, there’s been around a 75% increase in businesses opting to use of the cost-friendly telephone systems since 2010. VoIP works by using a broadband line to make calls. Data is sent and received via the internet connection, just like emails, and the result is…

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Why your business should have an UPS system

For many organisations, telephone systems are a lifeline that is relied on every single day, so what happens when the power has gone? Uninterruptable Power Supply (UPS) allows you to keep going even when there’s an issue with the power. It maintains and protects systems during critical times, and can save you a lot of time and hassle. You may…

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A free review of your telephony needs

Technology moves at a rapid pace, and the needs of an organisation change over time. We understand that having the best communication system in your school, academy, or college is important, so we’re offering a free review of your telephony services. What will be checked Telephone hardware – what was top of the range a few years ago is no…

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Improving call performance for GP Surgeries

Getting through to a GP surgery can be stressful for both patients and staff. The phone can’t always be answered and there may be multiple patients trying to get through at once, particularly at the beginning of a day. Whilst we can’t fix the problem through extra staff, we can help through an advanced system which monitors the activity on…

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The benefits of having a geographical telephone number

Deciding what type of phone number your organisation needs can be a tricky decision. There are plenty of options out there, so it’s important that you find the right one for your needs and contacts. Non-geographical numbers have been top of the tables for a while (that’s your 0800’s or your 0845 numbers), but it isn’t necessarily the best option…

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About Us

We’re specialists in helping organisations like yours find and implement phone systems that not only handle your calls, but add value to your organisation. Our personal approach means you'll get great service from start to finish.

Our Services

Installing a new phone system or changing supplier can be a big decision; you want to make sure you’re teaming up with the right people. We've been specialising in phone systems and technology for more than twenty five years.

About Us

Unit C, Forest Enterprise Park,
Wood Road, Ashill, TA19 9LP
01237 420010
ask@equationsvoiceanddata.co.uk
www.equationsvoiceanddata.co.uk

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