Weaning Your Staff Off Furlough

Peaking at 5.1 million in January 2021, there are still millions of staff across the UK that find themselves on the Government’s Furlough scheme. Currently being phased out, the system is set to come to an end in September 2021, at which point millions of workers will have to pick up where they left off. Office spaces are likely to…

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7 Benefits of Hybrid Working

Whether you call it flexible, remote, or hybrid working, there’s no denying that before 2020, it just wasn’t a realistic option for so many office staff across the UK.  Not due to an absence of technology – the infrastructure for home working isn’t new – rather a workplace culture that didn’t believe teams were able to communicate effectively over distance,…

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Getting Ready for the New School Year

Having navigated an entire year of home schooling, zoom classes and self-isolation, it’s safe to say that schools are by now becoming well versed in dealing with change. However, as we approach the end of the summer holidays and schools from across the country prepare to welcome pupils back to classrooms once more, the ever-changing nature of a global pandemic…

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Reviewing Your Office Telephone System

Pretty much all businesses take their telephone communications systems for granted.  Sometimes seen as a necessary evil, the office phone system doesn’t have the same sex appeal as the constantly evolving tech bubble of mobile phones, other devices and shiny new computers. Consequently, upgrading a phone system at regular intervals or even properly evaluating the current set up tends to…

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Can NECs Univerge Blue Technology Bring Your Surgery’s Communications into the 21st Century?

Surgeries up and down the UK have experienced an extraordinary (some might say unprecedented) surge in call volume over the last 12 months.  From concerned patients checking symptoms to worried family members wondering how to deal with COVID concerns to vaccination questions and that’s on top of the usual high level of calls and queries all surgeries receive in a…

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How NECs Revolutionary Univerge Blue System Can Help Your School Communications to Level Up

With students easing back into the school environment, parents adjusting from home schooling back into the world of work and teachers juggling classroom teaching with ongoing staff absence, it is more important than ever that your school’s communication system is able to deal with whatever is thrown at it this year.  You are likely to experience a higher than normal…

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Working from Home Just Got Even Easier with NECs Univerge Blue Connect

Even before the start of the Coronavirus pandemic, there was a worldwide shift starting towards working remotely or from home. Although COVID-19 has certainly accelerated the movement, with all of us having to shift our attitudes and working practices rapidly, it’s actually working out incredibly well for many employers and employees.  Over 76% of people working from home surveyed recently…

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Managing People Coming Back to Work

The past 12 months have been hectic; there’s been highs, many lows and a lot of change. Things have often been done or carried out as an emergency response to events happening around us. However, with the vaccine rollout in full swing and the roadmap out of lockdown hitting its targets thus far, now may be the time to access…

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Embrace True Hybrid Working with Call2Teams

If you go back just a few short years, many businesses would have been resistant to the idea of employees working predominantly from home. Fears that employees would feel disconnected from the company’s values, separated from colleagues and be less productive were understandable in a world where the majority of us commuted to work and carried it out in the…

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Transitioning Your School Staff Back to Full Time Working

Over the last 12 months, schools have really had to roll with the punches when it comes to adapting their working practices. This has meant embracing huge changes in the way they communicate with colleagues, parents and pupils, often using new technology to continue to teach and meet parental demands. Many schools may have already introduced a VoIP system to…

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How Can VoIP Remove Traditional Barriers to Home Working

2020 was the year the country proved it could work remotely. With so many businesses big and small realising the benefits and the not insignificant cost savings of working more flexibly, it’s looking like 2021 will be the year thousands of companies further evolve and perfect their home working practices and processes to embrace this new normal. A key part…

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Dealing With Winter Surges in Demand as a Doctor’s Surgery

Even without the unique challenges of 2020’s global pandemic, call volumes to GP surgeries inevitably ramp during the winter months with the onset of a large number of seasonal illnesses. Of course, this year that volume is reaching unprecedented levels with heightened sickness in the community as well as increased staff absence due to Covid infection, self-isolation or shielding.  So…

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Working flexibly in 2021 – the benefits of VoIP in a pandemic world

As 2020 progressed and the Coronavirus pandemic deepened, more and more staff were required to work from home regardless of industry, sector, geographical location or size.  Throughout the year businesses demonstrated that by modernising working practices and embracing modern technology to its fullest extent, they were able to quickly and easily move to a flexible working arrangement without loss of…

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BT’s move over from ISDN moves a year closer

In an unprecedented year, businesses have faced innumerable challenges to adapt how they work, sometimes simply to survive.  One thing that has become clear is that early adopters of new technology and working practices have been able to weather the Coronavirus pandemic better than those who’ve had to play catch up. The key to communication success when it comes to…

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Some top ideas for cutting costs in small businesses

Whenever they’re getting started, small businesses need all the help they can get to survive. As many as eight out of ten small businesses fail within the first 18 months. In 2020, a year where global economies have been decimated by the coronavirus pandemic, it’s an even tougher environment out there for most small businesses. While there are government schemes…

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Identify communication problems when your team are dispersed

Businesses of all sizes face communication issues from time to time. The challenge facing small and medium companies are often greater as they just don’t have the resources necessary to completely tackle the problem. Not having the right resources in place has only aggravated the risk from potential communication problems. These issues can range from customers being unable to easily…

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Identify communication problems when your team are dispersed

Businesses of all sizes face communication issues from time to time. The challenge facing small and medium companies are often greater as they just don’t have the resources necessary to completely tackle the problem. Not having the right resources in place has only aggravated the risk from potential communication problems. These issues can range from customers being unable to easily…

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About Us

We’re specialists in helping organisations like yours find and implement phone systems that not only handle your calls, but add value to your organisation. Our personal approach means you'll get great service from start to finish.

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Installing a new phone system or changing supplier can be a big decision; you want to make sure you’re teaming up with the right people. We've been specialising in phone systems and technology for more than twenty five years.

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