• To get a pre-purchase advice, you may post in the theme’s forum.
• To get a response more promptly, you are recommended to use our Ticket-system.
• We try to answer your questions within 1-10 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.

• Please note! We do not provide support, if you do not have the purchase code.
• Item support does not include:
  1. Customization and installation.
  2. Support for third party software and plugins.

1. In the ‘Item Details’ there is a clickable banner “Support Sys”, which leads you to tickets.
2. Or you may simply follow this link: axiom.ticksy.com.
3. Enter your purchase key and register in the system.
4. To avoid a confusion, please use your own ThemeForest login in Support System.
5. Fill out the ticket form.

• Open the “downloads” tab in your account.
• Find our theme in the list of products.
• Click “download” button, and in the drop-down menu select “license certificate & purchase code”.

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