As the nights grow longer and the spooky season approaches, the last thing your business needs is to scare off customers with poor service! In today’s fast-paced world, great customer service isn’t just a treat – it’s essential. And the trick to delivering it consistently? A VoIP (Voice over IP) phone system. Just like magic, VoIP can transform your customer…
Managing the pressures of Winter – is your surgery’s phone system up to the job? As winter approaches, GP surgeries and healthcare practices brace for one of the busiest times of the year. With seasonal illnesses like colds, flu contributing to a sharp increase in patient demand, it’s crucial that healthcare providers are prepared to manage this surge efficiently. While…
The UK half-term break offers more than just a chance to unwind—it also presents an ideal window for businesses to upgrade their communication systems. With fewer staff in the office and a temporary slowdown in activity, this break is the perfect time to transition over to VoIP. Here’s why making the switch during half-term could be one of your best…
With the summer rush behind us, now is the perfect time to evaluate how your business can become more efficient. One powerful way to enhance productivity is by using VoIP technology. The productivity perks of VoIP VoIP is much more than just a modern alternative to traditional phone systems. It’s a comprehensive communication solution that can streamline your operations, cut…
Need a quick VoIP overview? Here are some frequently asked questions (FAQs)! What is VoIP? VoIP stands for Voice over Internet Protocol. It allows you to make voice calls using a broadband Internet connection instead of a traditional phone line. How does VoIP work? VoIP converts your voice into digital data and transmits it over the internet. On the receiving…
As the leaves begin to change and the air begins to turn a little crisper, Autumn offers the perfect opportunity for businesses to reassess their operations and implement key upgrades. While many think of Autumn as a time to wind down, it’s the ideal time to position your business for success in the coming year. One of the most impactful…
In today’s fast-paced digital world, reliable and fast internet connectivity is no longer just a luxury—it’s a necessity. As businesses increasingly rely on cloud-based services, video conferencing, and other bandwidth-intensive applications, the demand for dedicated, high-speed internet connections has grown. One solution that has gained popularity among businesses is the leased line. But what exactly is a leased line, and…
Environmental sustainability is more important than ever, it’s a huge talking point and businesses are increasingly seeking ways to reduce their carbon footprint. One often-overlooked method is through using VoIP technology. By replacing traditional phone systems with digital communication, companies can make a significant positive impact on the environment. Here’s how VoIP contributes to a greener planet. Reduction in physical…
In this day and age we’re obviously a lot more tech reliant! So a reliable internet connection is the backbone of any business. Choosing the right type of connection, leased lines or broadband, can significantly impact your day to day. So, we thought we’d give you a brief overview to help you decide which option suits you best. First things…
Running a veterinary practice means juggling a multitude of tasks, from caring for adorable patients to managing the business side of things. One area where you can significantly cut costs without compromising quality is your phone system. Enter VoIP, or Voice over Internet Protocol, a modern, cost-effective communication solution. Here are five ways a VoIP system can save your veterinary…
As we move into the summer, VoIP continues to evolve, bringing new technologies and innovations with it. Whether you’re a business looking to upgrade your phone system or an individual seeking more reliable and some feature-rich calling solutions – staying up to date with the latest VoIP trends is super handy! Let’s look at the top trends this summer: The…
Starting a new business comes with a variety of challenges, and one of the most important things to get right from the beginning is your internet connectivity! For startups, a reliable and fast internet connection can significantly impact productivity, customer service, and overall business operations. One option that is increasingly becoming popular among startups is leased lines. In this blog,…
We’ll start with that all important intro into what exactly Voice over Internet Protocol (VoIP) is. Basically, it’s a pretty cool technology that allows voice communication and multimedia sessions over the Internet, rather than using traditional phone lines. It converts voice signals into digital data packets and transmits them over the internet. Something we’re all a little more conscious of…
The seasonal warmth is here! Which means thinking about whether we need to adapt and change the way our phone systems are working for us. So, we’ve come up with 5 things to consider! Update your phone messagesRecord or update your phone system messages to reflect any changes in operating hours or holiday closures during the summer season. Ensure that…
We talk a lot about VoIP (Voice over Internet Protocol) at Equations! It’s been around for many years, significantly improving business communication. However, with the advancements in technology, VoIP is starting to integrate more Artificial Intelligence (AI) into its systems, revolutionising how businesses communicate. Voice over Internet Protocol (VoIP) technologies combined with artificial intelligence (AI) have proven to be a game-changing breakthrough. With…
As summer approaches, many businesses face the challenge of maintaining productivity while employees take well deserved holidays! With the right tools and technology in place, staying connected and ensuring seamless communication is hugely achievable. Regardless of where your team members are located, we’ll explore how your business can run super smoothly with the help of VoIP! Location location locationOne of…
BT Group has announced an extension for the switch-off date of ISDN and PSTN services to January 31, 2027. This gives organisations, especially those who need a bit more time, a smoother transition to the more advanced IP-based systems. A Century of Connection: A New Era Begins For over 100 years, phone calls in the UK have relied on the…
The cost-of-living crisis doesn’t seem to be improving anytime soon so if you haven’t already considered ways to cut costs for your business, you may find the points below pretty handy! These are small ways to adapt and adjust with the potential to make some good savings along the way. Be environmentally friendly Many businesses have been opting for…
Over the years we’ve worked with pretty much every type of professional services provider you can think of! – insurance brokers, lawyers, accountants and independent financial suppliers to name just a few! We not only understand their needs when it comes to their phone system and communicating with their clients, but also their regulatory obligations in areas such as call…
How does reducing costs with no hassle sound? Pretty good, right? We offer a free review of your telephone system, as realistically with technology we all know times move pretty swiftly and change is inevitable! We’re all in the habit of upgrading our personal mobiles on a regular basis but how often do you reflect on changing your telephone system,…
I bet you didn’t know that there are many types of businesses benefitting from having a leased line, particularly those that require high-speed, reliable and dedicated internet connectivity for their operations. But hang fire, you might say! What is a leased line again? A leased line is essentially a broadband connection that flows straight from your Internet Service Provider (the…
Let’s explore the two! Both super beneficial for businesses but in different ways. So first off – let’s remind you what a leased line is! A leased line is a broadband connection that flows straight from your Internet Service Provider directly to your business. It’s a private connection just for your business – you don’t have to share with others, like…
We talk a lot about VoIP here at Equations! It’s super useful for many businesses and individuals – but why is it a great option for remote workers? We’ll tell you why! It’s flexible – if you’re working remotely, you can stay connected from anywhere with internet access, whether you’re working from home, a coffee shop, or while traveling. This…
The Easter holidays will soon be here, which means holiday time for staff – particularly if they have children and have a limited time to get away during the school holidays. No matter what industry you are in, holiday periods bring a whole host of things to consider when it comes to your phone system. It’s important to make sure…
Did you know that we have more than 25 years of experience working with schools? So we do understand the education sector! And we’re confident that we can make your life easier, too. Is your current telephone system still working for you? Can the system cope with fluctuations in demand – for example, when several parents are calling in at…
If this is the first time you’ve heard of VoIP, we’ll let you into a secret – once you’ve switched, you’ll wonder why you hadn’t done so months ago! Need a little background info? VoIP, otherwise known as Voice Over Internet Protocol, is a pretty cool type of phone technology that allows you to make and receive phone calls using…
IP telephony – or its full name, Internet Protocol Telephony – is any phone system that uses an internet connection to send and receive voice data.
When it comes to deciding whether or not to upgrade to a leased line for your business, there are a few factors to bear in mind first… What is a leased line? A leased line, also known as a dedicated line or private circuit, is essentially a private communication channel that connects two or more locations, without having to share…
With the big phone switch off fast approaching, 2024 will be the year that many organisations shut down their decaying, outdated phone systems and upgrade to VoIP. We’ve talked a lot about VoIP in the past, so we won’t go into lots of detail today about what it is and how it works (if you want to know more though,…
Want to keep your business on top form for 2024? Here are 3 trends we think you should know about… A switch to digital – The clock is ticking! By the end of 2025, everyone – households, businesses, and everything in between – in the UK will be phased out of our traditional phone system. Instead of relying on the country’s outdated…
The big digital switchover is fast approaching! With BT removing all traditional landlines by the end of December 2025, this will be the biggest shake up our phone network has seen in decades. So, what do you need to know about it – and how does your business need to prepare? What exactly is the ‘Big Switch Off’? Essentially, the UK…
When was the last time you reviewed your phone system? Think about that period of time since the last review. How long ago was it? What’s changed in your business since? Are you looking for ways to move things forward but in a more cost-effective way?
All businesses want an easy life. We all want our teams to be operating smoothly, work to be completed efficiently, and for our customers/clients to be happy! But, in the real world, this isn’t always the case. Complicated systems, lack of staff, an overwhelming surge of customers… there are countless obstacles out there that can get in the way of…
Winter often means one thing for GP surgeries – sickness levels through the roof! And with that comes more Doctor’s appointments. And with that comes more people ringing up the GP surgery in desperate search for an appointment. With more people sick this time of the year, the overwhelm for staff is at an all-time high. Surgeries require a friendly, prompt…
Christmas is almost upon us! And this often means business downtime. Therefore, it’s important that customers are still looked after during this period. There are a few things you may need to think about! While you’re business closes its doors over the festive period, it’s not abnormal to have a few stragglers – who have missed those ‘Christmas opening times’ social…
The Equations team have been chiming on about VoIP for some time now. But with good reason! It’s a promising tool being used by many organisations to make phone calls, connect their team, and do so in the most efficient way possible. Don’t just our word for it though. VoIP is being used now more than ever across the UK,…
Keeping your organisation well connected and running at the best speed is always going to be a top priority. There are many options that claim to be the best solution out there… so how can we decide which one to pick?! Today we’re going to be breaking down two popular options – a classic broadband internet connection and a leased line.…
More and more of us are saying goodbye to conventional company workspaces, and hello to a comfortable home office. If this is the reality for you and your team, then we’ve got a question for you: are you using VoIP? If no, then stay tuned as we’re about to tell you why it’s a gamechanger for home workers. What is…
Want to give your GP surgery the best chance of surviving peak times? Today, we’re going to discuss why a leased line would be the perfect solution. What is a leased line? Put relatively simply, a leased line provides a data connection directly to your property. And so, this connection would be for your GP surgery and your GP surgery…
Are you thinking about switching your business over to a leased line? Perhaps you’re sitting on the fence, unsure if a leased line is really the right choice. Not to worry – we’re going to be taking a look at the strengths of a leased line and what types of organisations can benefit from them the most. Let’s dive in! So,…
We’re all keen to save some cash. While many businesses are dealing with sky-high utility bills, the cost of living is creeping up, and keeping your business agile is key, anything that can cut your overheads down is worth looking into. So, with that in mind, have you heard of SoGEA? In a nutshell If you want to know the…
We’ve been talking a lot about leased lines lately because they are a frontline option for any business or organisation wanting to have the very best connectivity. Recently, we’ve been explaining why they’re a better option for the internet than standard broadband. We’ve been comparing them to FTTP to help you work out which is a more suitable option for your business.…
When it comes to different broadband connections for your business, FTTP is repeatedly cropping up as one of the best options out there. Lightning fast. Modern. Reliable. What’s not to like? A quick summary If you aren’t up to speed with what FTTP is, we’ve got an entire blog here to bring you up to speed. Or if you’d prefer a whistlestop…
If you’ve been hunting around for an internet upgrade for your business, it’s pretty likely you’ll have stumbled across the term ‘leased line’. These are growing in popularity among many businesses – and with good reason. But what actually is a leased line? And are they really worth investing in versus other standard broadband options? Let’s take a look. How…
We aren’t saying anything new by telling you that fibreoptic broadband is the way forward. Today, it’s widely understood that businesses wanting a reliable connection with high speeds should be turning to fibre. In fact, with the ‘Big Switch Off’ fast approaching (by 2025 all traditional PSTN and ISDN will be phased out) it’s a no-brainer that businesses need to…
How is your business’s internet looking? A little rusty, perhaps? If you’re tempted to start shopping around for a better option, then you’ve come to the right place. We’re going to be diving deep into a type of fibreoptic broadband called FTTP. This is a relatively new system with a lot of potential to level up your business. What exactly…
In a perfect world, running a business would be smooth sailing all day every day. But staying efficient and keeping overheads at a manageable level can be an uphill battle – especially in today’s economic climate. However, there is one way that you can massively improve your business’s communications and it will also save you money. Say hello to SoGEA. What…
It’s been described as the biggest change in the telecoms industry for 30 years and it’s going to affect us all. So, did you know that BT will no longer be selling ISDN lines after September? Do you know the impact it will have on your business and the changes you need to make? If not, you’re certainly not alone,…
It can be a real nightmare when your business’s phone stops working – particularly in today’s world where you likely rely on it to connect with customers, colleagues and other stakeholders. We’ve all been here: rummaging around in wires connected to who-knows-what, dialling and testing, plugging and unplugging, all for nothing to make any difference. Begrudgingly, you head to social…
It comes as no surprise that businesses, in all shapes and forms, want to keep their costs as manageable as possible. There are a lot of overheads to consider – from payroll, to buying stock, to renting office space – but something that’s easy to overlook is your telephone line. Yes, you might use it every day. Yes, you might have…
With the flexibility and convenience it offers, not to mention the money it can save businesses on hiring office space, it is little wonder that remote working has remained popular even after the Covid pandemic. Despite this, remote working can come with a whole new set of challenges, from effective communication to collaborating as a team. Univerge Blue Connect tackles…
With the worry of a recession looming and inflation stubbornly refusing to shrink, 2023 is predicted to be a tough year for everyone, businesses included. Despite the rather bleak outlook, there are ways to prepare and adapt to ensure your business can ride out the storm and remain profitable. Consider remote working If your business allows, consider having your workforce…
The big copper line switch off began this year with BT no longer installing traditional copper phone lines from September, in preparation for the dissolution of the entire network in 2025. This means that telephone landlines as we know them will no longer be operational, marking the biggest change in the telecoms industry in 30 years. Understandably this can be…
Well, the short answer is…every business! As it’s scalable and versatile, as well as significantly more cost effective than traditional phone lines, a VoIP phone system is a brilliant option for a variety of businesses, no matter their industry or size. We’ve put together a few examples of how these benefits can be applied to help different businesses. Remote or…
Since the pandemic, working from home or hybrid working has become more popular than ever and offers a range of benefits to both employers and employees. However, one downside of remote work is that it can be more difficult to communicate within your team. If you find yourself struggling with this, you’re in luck as we’ve pulled together our top…
It feels like half a lifetime ago that we started talking about the great ISDN switch off and yet here we are at the first great milestone! 2023 is the year that BT stop installing any brand new traditional copper phone lines, in preparation for the dissolution of the entire network in 2025. If it feels like the end of an…
With over 70% of employees openly preferring the world of hybrid work and many employers seeing cost savings and wellbeing benefits too, more and more businesses are switching to a flexible or remote working model. And it’s working! Staff are happier and stick around longer, employers are finding more efficiencies and a more productive workforce: win-win. The question is: are you doing it…
With the festive season upon us and the new year fast approaching, it’s the perfect time to take stock, review your business and start to make decisions for the upcoming year, particularly with an economic downturn on the horizon. If there is one resolution that should be at the top of your list, it’s switching to a VoIP phone system.…
Every year scam calls get more sophisticated, and in a time of economic downturn, this is set to get worse as they pose as government funded help and loan companies. Globally, the estimated cost of telephone fraud is £25 billion, and whilst we are cautious about not falling victim by answering one of these calls, people often forget the damage…
With more than half of UK households owning a pet, it’s clear that we are a nation of animal lovers. Animals are part of the family, and this means they’re included in all the holidays with the Christmas season being no exception! Though a fun time of year, winter comes with its own risks, from more challenging conditions for outside…
Let’s face it, telephone communications systems aren’t that sexy. To us, of course they are but even we can appreciate that the majority of business owners might not feel that excited about them! In fact, they’re more often than not seen as a necessary evil, something without the obvious appeal of the latest software or shiny new mobile phones and top notch tech. It’s safe…
When we first started talking about the ISDN switch off in 2025, it seemed like a LONG way away. But here we are, just two years out from that looming deadline and the reality is that if your school is currently using multiple phone lines on the traditional network, you’re probably going to need to change systems. A great option for schools…
It’s no secret that the NHS is currently up against it. We know – from our three decades working with GP surgeries across the country – that when the pressure ramps up, having a robust, versatile, modern communications system is so much more than a luxury, it’s an absolute necessity. Both in maintaining the very best patient care as well as taking…
There’s is so much we can do to try to make savings in our businesses to help weather the storm a little and before we have to resort to more drastic measures.
etting the absolute best comms solution for whatever industry you’re in.
Few things in life are more quintessentially British than BT: the clue’s in the name! From the emblazoned phone boxes found on each street corner…
We’ve proved recently that we’re all absolutely capable of working collaboratively but virtually but are we really getting the very best remote experience we could? Playing a little video conferencing bingo – how many of the following have plagued your online meetings lately: Technical problems with audio Hard to sign in Poor picture quality Limited functionality There’s another way! Our trusty…
As we come out of the heat of Summer and the weather starts shifting, the nights draw in and the schools start back, demand for GP services continues to creep on up. Whether it’s annual flu jabs or Covid boosters to co-ordinate or an increase in general enquiries as patients succumb to the changing seasons and the illnesses it brings (likely…
‘Flexible!’ ‘Remote!’ ‘Hybrid!’ A quick scour of LinkedIn’s job pages shows just how much the British workforce has changed over the last few years. No longer just in exceptional circumstances, working out of the office – at least some of the time – is a must have for the majority of employees. And with some 78% of them reporting a better work…
As of June 2022, 59% of all British households have a pet of some kind! That’s a whopping 34 million domestic animals across 17 million households which creates a whole lot of natural demand on the UK’s veterinary surgeries. And then you add Summer into the mix. Just as GPs surgeries see surges in demand during the balmy Summer months as humans…
We’ve nearly made it to the end of another school year – hear the sighs of relief up and down the country as students and teachers get ready to enjoy some well-earned rest and relaxation over the holidays! But school life doesn’t stop for everyone as Summer hits: in fact with a little space to breathe, now is the perfect time…
It’s no secret that the UKs healthcare system is under immense pressure in 2022 – the pandemic hit an already stretched service and the last few years have taken their toll on staff across the NHS. With doctors and nurses leaving faster than the health service can replace them, significant funding issues and a growing population, patients are drawing the short…
2022 is looking like an increasingly tough year for businesses. With inflation predicted to top 11%, energy bills soaring and people spending less and less to weather the cost of living storm, it’s easy to feel quite despondent about the outlook. BUT there are always small ways to adapt, adjust and maybe save a few pounds along the way and this year…
Whether you’ve been prompted by the 2025 conventional analogue and ISDN lines switching off date creeping ever closer or have been pushed into considering new ways of working as a result of the last couple of years, now might be a great time to switch your traditional phone system over to something new, agile, flexible. But where to begin? Installing a…
FluBot first burst onto the malware scene in Summer 2021, flooding our SMS with fake ‘failed parcel’ delivery messages in an unscrupulous bid to install data stealing Trojans onto Android phones. The fake message contains a link, which when clicked on downloads malware onto your device. Once installed, the FluBot Trojan can access your credit and debit card details to clear you…
It’s been a while since Webinars have been the coolest kid on the business block but the last couple of years have given the humble webinar a new lease of life. Done right, webinars are an incredibly effective way of growing your customer base, anywhere in the world. Between 2019 and 2021 some 62% of online businesses were using webinars to…
Hybrid working is going nowhere, it’s here to stay. For businesses looking to save money and for staff wanting a more balanced life, it’s the perfect solution. So how do you build a communications system to match? On-site phone systems were built for another time: an age when business was conducted exclusively from an office and predominantly by phone. Whilst many businesses…
As the adage goes, when times are tough, we tighten our belts. But is that always the right approach for a business? We believe that effective decision making is largely about spending your money in the right way, rather than not investing at all. With inflation now rising above 8% and bills across all utilities heading skywards, business owners across…
Schools up and down the country had to work unbelievably hard during the pandemic to educate the nations kids and keep mums and dads in the loop as they tried to home school – it’s been relentless! One of the key learning points from the last few years has been the absolute pivotal importance of having a robust, agile and…
The last couple of years have asked a lot of business communications. Systems have had to quickly get smoother, slicker, more streamlined and with infinite remote capabilities to deal with both dispersed staff and remote customers. Comms systems have been shifting into the cloud for around 7 years. The shift gathered speed of course during the pandemic. More staff working from home…
It’s something of an understatement to say that the last few years have been hard going for GP surgeries! If we’ve learnt anything from the challenges surgeries have faced throughout the pandemic, it’s that having a robust, agile, up to date communications system is essential not just for day to day operations but in the face of crises too. In fact,…
According to Action Fraud, the annual cost of telephone fraud in the UK is around £17 BILLION, it’s almost unfathomable. Scammers are of course getting more and more sophisticated and ruthless but as we see unprecedented cost of living rises coupled with astronomical growth in energy bills in the UK, scammers are also getting more opportunistic and desperate. So how do you…
We don’t have to journey back far to a time when ‘hybrid working’ was a lofty fantasy for office staff across the UK. Before 2020, employers simply weren’t as invested in enabling staff to work remotely. Not due to an absence of technology – the infrastructure for home working isn’t new – rather a fear that employees working out of the office…
In a pivotal moment for the telecommunications industry, BTs planned switch off of the old ISDN network in 2025 is fast approaching. In fact, the move away from this outdated tech is already well underway with many areas now not selling new copper lines at all and the existing lines quickly becoming defunct. This shift is creating incredible opportunities for the…
Inflation in the UK is soaring. Rising at the fastest rate since the 2008 financial crash, businesses in every sector are feeling the pinch with the price of everything from raw materials to transportation to staffing going up. Throw a hefty hike in energy prices into the mix – increases of almost 30% for gas and 20% for electricity during…
With some fundamental differences to domestic energy contracts and without the consumer protections offered to private customers, navigating the world of business energy contracts can be confusing at best, downright baffling at worst. With over three decades of business experience, let us try to demystify the world of commercial energy supply contracts for you. It’s all in the small print…
It’s a simple enough question, but did you know? If you didn’t, then we’re pretty sure that you’re not in the minority, but the truth is, it’s happening a little sooner than you may think! BT’s current plan is to cease the installation of ISDN lines nationally in 2023, but many areas are now “stop sell” where new copper lines can’t…
As a business you’ll want to be as productive as possible. A large part of that will be making sure that your staff members have the processes, procedures and systems in place in order to make that goal a reality. When it comes to communication your phone system is at the heart of it all; it allows you to communicate…
Peaking at 5.1 million in January 2021, there are still millions of staff across the UK that find themselves on the Government’s Furlough scheme. Currently being phased out, the system is set to come to an end in September 2021, at which point millions of workers will have to pick up where they left off. Office spaces are likely to…
Whether you call it flexible, remote, or hybrid working, there’s no denying that before 2020, it just wasn’t a realistic option for so many office staff across the UK. Not due to an absence of technology – the infrastructure for home working isn’t new – rather a workplace culture that didn’t believe teams were able to communicate effectively over distance,…
Trying to compare the cost of your home telephone system or mobile phone deal is a minefield all on its own. Throw in the complexities of a business communications system and the extended playing field of providers at commercial level and it can be almost impossible to ascertain whether you’re paying too much for your business calls. In most cases,…
Pretty much all businesses take their telephone communications systems for granted. Sometimes seen as a necessary evil, the office phone system doesn’t have the same sex appeal as the constantly evolving tech bubble of mobile phones, other devices and shiny new computers. Consequently, upgrading a phone system at regular intervals or even properly evaluating the current set up tends to…
Surgeries up and down the UK have experienced an extraordinary (some might say unprecedented) surge in call volume over the last 12 months. From concerned patients checking symptoms to worried family members wondering how to deal with COVID concerns to vaccination questions and that’s on top of the usual high level of calls and queries all surgeries receive in a…
With students easing back into the school environment, parents adjusting from home schooling back into the world of work and teachers juggling classroom teaching with ongoing staff absence, it is more important than ever that your school’s communication system is able to deal with whatever is thrown at it this year. You are likely to experience a higher than normal…
Even before the start of the Coronavirus pandemic, there was a worldwide shift starting towards working remotely or from home. Although COVID-19 has certainly accelerated the movement, with all of us having to shift our attitudes and working practices rapidly, it’s actually working out incredibly well for many employers and employees. Over 76% of people working from home surveyed recently…
We’re excited to be one of the first providers in the UK to offer an innovative new system that will help local businesses adapt to new working habits due to the pandemic. Equations Voice and Data Communications, based in North Devon and Somerset, will be offering the innovative NEC Univerge Blue system that launched at the end of March this…
If we’ve learnt anything from the challenges faces by surgeries throughout the Coronavirus pandemic it’s that having a robust, versatile, modern communications system is more than just a luxury. It’s an absolute necessity in maintaining the very best patient care as well as taking care of heavily burdened staff during a national emergency. We found that those surgeries who had…
The past 12 months have been hectic; there’s been highs, many lows and a lot of change. Things have often been done or carried out as an emergency response to events happening around us. However, with the vaccine rollout in full swing and the roadmap out of lockdown hitting its targets thus far, now may be the time to access…
If you go back just a few short years, many businesses would have been resistant to the idea of employees working predominantly from home. Fears that employees would feel disconnected from the company’s values, separated from colleagues and be less productive were understandable in a world where the majority of us commuted to work and carried it out in the…
Over the last 12 months, schools have really had to roll with the punches when it comes to adapting their working practices. This has meant embracing huge changes in the way they communicate with colleagues, parents and pupils, often using new technology to continue to teach and meet parental demands. Many schools may have already introduced a VoIP system to…