As a school, how does the idea of potentially saving money on your phone system as well as your daily calls and rental charges sound? How about actually getting a system that really works for your own unique set of circumstances and improving communication at the same time? Sounds too good to be true, doesn’t it? In reality, it’s really…
As the Easter bank holiday period approaches, you’ll hopefully be looking forward to putting your feet up for a well-earned rest (if only for a couple of days!). However, if you work for a veterinary or doctors surgery then you’ll likely have the headache of how best to communicate a wide range of information to your patients; updated opening hours…
How do you currently make and take your calls? If it’s through a standard phone line rather than an internet-based solution such as ‘VoIP’ then you need to be aware of a looming deadline! That’s because BT is planning to ‘hang up’ all ISDN and PSTN phone lines by 2025. ‘2025!’ we hear you say! No rush at all then?…
Last week, four schools in the South London (Croydon) area went into lockdown following reports and sightings of a man in the surrounding area armed with a gun. They remained in lockdown during 10 hours of police negotiations. Whilst this is a situation we hope never happens again, how well equipped would you be to effectively communicate during a period…
Electricity – it’s something we all rely on day after day. But what would happen to your business, school or organisation if it were to be without power for a period of time? No phones, no calls, no communication. How would that affect your organisation? What would the impact be? If these are questions that you’ve never asked before then…
There are now 9.2 million people working in the UK with dependent children. Not sound like that many? That’s almost one in every four people of working age, so the chances are that no matter what line of business you’re in or how large or small your organisation may be, you’re highly likely to work with a parent. With parenting…
As a country we love to talk about the weather but there’s one thing that sends a shiver down the spine of any commuter across the UK and that’s signs of snow! Just a couple of inches is enough to leave some parts of the country inaccessible and decimate any chance of making it to work until temperatures warm and…
Does your business or organisation have employees across multiple sites? Perhaps you have people working from home or salespeople that are frequently on the road or away from their desks? If this sounds familiar to your working life, then you’ll likely be met by and familiar with some of the common problems faced when people aren’t in the same place…
If you don’t know how your phone system or employees are performing, how can you make improvements to your current service levels or identify any issues and quickly address them? Ultimately great decisions are based on good information. You need it to understand what’s currently happening in order to improve it in the future. This is exactly what our NEC…
We live in a world where we’re always connected. If we’re not at the desk we’re available on our mobile. But in a modern world shouldn’t the two be seamlessly connected? Doesn’t it seem a little out of date to have a desktop number and a mobile number? In reality this situation can also pose a couple of very common…