As a business you’ll want to be as productive as possible. A large part of that will be making sure that your staff members have the processes, procedures and systems in place in order to make that goal a reality. When it comes to communication your phone system is at the heart of it all; it allows you to communicate with customers, other members of staff and any other organisation.
To say that effective communication comes from an effective phone system would be an oversimplification, but it is definitely a core and essential ingredient. With that in mind, when was the last time your business reviewed its phone system to ensure that it’s delivering what you need it to, as well as being as cost effective as it could be?
Think about that period of time since the last review. How long was it? What’s changed in your business since? Have you grown? Changed staff members? Employed flexible working?
In reality the ground beneath any business is constantly moving and the company evolving above it. If you’ve seen change, your phone system needs to adapt and change with it. Here’s five ways that VoIP can help you cope with then constant change and development every business faces day after day, week after week and year after year.
Have you employed more people?
New employees need new telephone lines, which if you’re using a traditional phone system means a lot of expense. For VoIP systems, this simply isn’t the case. When you need a new telephone number and handset for an employee there’s no new infrastructure required, which makes it far more cost effective as staff members increase or decrease over time. All you need to do is order your new number and handset, then plug it in to the internet and it’s good to go!
Have you now got people working from home?
It’s increasingly common for companies to have people working flexibly, whether from home, part-time, on the road, or on call. As working trends adapt and develop within your business a VoIP system is able to do the same. This is because you’re able to take your phone and number wherever you go. For example, if you needed to work from home, you can take your handset, plug it into the internet in the living room (if you really wanted to!) and take or make calls. It couldn’t be simpler or more flexible with your developing business needs.
How much does your system now cost?
One of the most attractive reasons for changing to a VoIP phone system is the cost savings; some businesses have saved as much as 80% on their phone system costs. As a business gets larger and grows, the overheads carried by the business tend to grow proportionately too. Because you’re able to add new phone lines so easily and you’re not burdened by large line rental costs, the costs of your VoIP phone system won’t be a dramatically escalating one, leaving your business to grow profits, not costs.
Could you benefit from more functionality?
Businesses often adapt to the limitations of their systems over time, rather than the system growing with them. How often have you heard an employee say that ‘that’s how we’ve always done it!’. This won’t necessarily be the best way of getting the job done; particularly as we’ve already mentioned that your business is constantly changing and evolving.
VoIP comes with a smorgasbord of functionality that can be utilised by any business; from virtual answer phones, to hunt groups and call forwarding (without the usual charges). The system does so much out of the box that you’re able to deploy each element to meet the changing needs of your business.
For more information on how our VoIP phone systems could work for your business, give us a call on 01237 420010 and we’ll answer any questions you may have.