With the flexibility and convenience it offers, not to mention the money it can save businesses on hiring office space, it is little wonder that remote working has remained popular even after the Covid pandemic. Despite this, remote working can come with a whole new set of challenges, from effective communication to collaborating as a team. Univerge Blue Connect tackles…
With over 70% of employees openly preferring the world of hybrid work and many employers seeing cost savings and wellbeing benefits too, more and more businesses are switching to a flexible or remote working model. And it’s working! Staff are happier and stick around longer, employers are finding more efficiencies and a more productive workforce: win-win. The question is: are you doing it…
It’s been a while since Webinars have been the coolest kid on the business block but the last couple of years have given the humble webinar a new lease of life. Done right, webinars are an incredibly effective way of growing your customer base, anywhere in the world. Between 2019 and 2021 some 62% of online businesses were using webinars to…
Hybrid working is going nowhere, it’s here to stay. For businesses looking to save money and for staff wanting a more balanced life, it’s the perfect solution. So how do you build a communications system to match? On-site phone systems were built for another time: an age when business was conducted exclusively from an office and predominantly by phone. Whilst many businesses…
The last couple of years have asked a lot of business communications. Systems have had to quickly get smoother, slicker, more streamlined and with infinite remote capabilities to deal with both dispersed staff and remote customers. Comms systems have been shifting into the cloud for around 7 years. The shift gathered speed of course during the pandemic. More staff working from home…
We don’t have to journey back far to a time when ‘hybrid working’ was a lofty fantasy for office staff across the UK. Before 2020, employers simply weren’t as invested in enabling staff to work remotely. Not due to an absence of technology – the infrastructure for home working isn’t new – rather a fear that employees working out of the office…
We’ve been wasting time travelling to and from meetings for too long, we’ve been putting up with difficult online signups, technical problems with audio, and tolerated bad picture quality. So now is the time to change all of that! Let us explain how your meetings just started looking a little more efficient, effortless, and productive… Are you currently handling some…
Challenges Keeping in touch with customers with a highly mobile workforce makes estate agencies one of the more challenging industries for business communications. Operations Director James Tiller explains, “Our clients expect to get hold of us quickly regardless of our location. Our previous hosted system simply wasn’t flexible enough and we were diverting calls to our mobiles when we were…
Launched in the UK on 1st June 2021, UNIVERGE BLUE® is an innovative new cloud based communications system from industry leaders NEC. Equations Voice and Data Communications are delighted to be one of a select group of companies in the UK to offer the new platform which brings together all of the essential tools your business needs to communicate effectively: an…
Surgeries up and down the UK have experienced an extraordinary (some might say unprecedented) surge in call volume over the last 12 months. From concerned patients checking symptoms to worried family members wondering how to deal with COVID concerns to vaccination questions and that’s on top of the usual high level of calls and queries all surgeries receive in a…
With students easing back into the school environment, parents adjusting from home schooling back into the world of work and teachers juggling classroom teaching with ongoing staff absence, it is more important than ever that your school’s communication system is able to deal with whatever is thrown at it this year. You are likely to experience a higher than normal…
Even before the start of the Coronavirus pandemic, there was a worldwide shift starting towards working remotely or from home. Although COVID-19 has certainly accelerated the movement, with all of us having to shift our attitudes and working practices rapidly, it’s actually working out incredibly well for many employers and employees. Over 76% of people working from home surveyed recently…
We’re excited to be one of the first providers in the UK to offer an innovative new system that will help local businesses adapt to new working habits due to the pandemic. Equations Voice and Data Communications, based in North Devon and Somerset, will be offering the innovative NEC Univerge Blue system that launched at the end of March this…