How do you know if your business has outgrown its phone system?

How often do you upgrade your mobile phone? Every six months? Once a year?  The chances are that if you reach into your pocket right now, you can wrap your fingers around the very latest digital tech. Where we can we’re all fairly committed to getting our hands on cutting edge communications devices just as soon as they’re released.  

The same is true for business kit too – of course we want the latest model, most powerful technology to do help us perform our very best    So why aren’t we quite so ‘on it’ when it comes to our in office telephone system? Its function is just as important for both staff and callers and yet the likelihood is that you installed a fit for purpose system right at the start and then….not so much.  If it’s doing the basics, it’s ok right? Not quite.  

For businesses of every size navigating a post pandemic landscape, the need for a robust and effective phone system has never been greater.  Your telephone system is one of the key components in delivering business continuity particularly now when you may well be spread across various sites or embracing a hybrid style of working.  You need to be sure that your phone system is ready to deal with the new normal and support your business as it continues to grow. 

But how do you know what you don’t currently know i.e. will my phone system cope with whatever I throw at it?  There are a few key questions you can ask yourself to determine whether your comms system is up to the job: 

Does our current communications system make it as easy as possible to find and get hold of staff working remotely? 

Can we conference call with multiple colleagues at once regardless of where they are? 

Can we add more phone capacity quickly and easily, as we take on more staff? 

Do we have a seamless unified communications system which allows for video conferencing, document sharing and a global contacts list to streamline the experience for staff and caller? 

If the answer to any of these questions is no then it’s definitely time to review your phone system.  We can help!  We’ve been working with businesses of all sizes for decades and helped numerous organisations over the last two years to achieve a truly agile communications system to take them into a new era. It’s what we do! So you can relax, get on with the day job and let us apply our expertise to your business. 

We offer a free of charge review of your entire telephone system.  We take time to understand your business goals and aspirations and your direction of travel to ensure we bring you a system that’s able to grow and thrive with you over time.  

To book your free phone system review or ask any questions give us a call on 01237 420010 or click here: https://equationsvoiceanddata.co.uk/contact-us

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We’re specialists in helping organisations like yours find and implement phone systems that not only handle your calls, but add value to your organisation. Our personal approach means you'll get great service from start to finish.

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Installing a new phone system or changing supplier can be a big decision; you want to make sure you’re teaming up with the right people. We've been specialising in phone systems and technology for more than twenty five years.

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