As a small business owner, you’ll have plenty to think about when it comes to your phone system. How much will it cost? Are your call charges growing month after month? What will it cost to bring in a new employee and an additional phone line? And that’s just for a start!

The best answer to many of these questions for small business owners across the South West is to have a VoIP telephone system. Let’s explain exactly what it is and how it can help your business cut costs, increase productivity and grow as and when you need to.

What exactly is a VoIP phone system?

Traditionally, in your home or your office, you’ll have a telephone line that comes into the property and all of your calls are made using that phone line. As and when you need to add telephone numbers, for example if a new member of staff starts in your business, you need additional telephone lines. These can be expensive.

A VoIP system makes and takes calls over the internet. The benefit of this? You can have as many lines as you want without the need for additional exchange lines to be installed. It’s not just a phone system; it comes with a whole host of benefits from which your small business can benefit.

Here are just a few of those…

Be more flexible – working from home or in different places

As a business owner you may need to work at home or away from the office from time to time. Perhaps you have other employees working from home or on the road in a sales position. The great thing about VoIP is that no matter who it is, they can take their phone and number with them wherever they go. They simply plug it into the internet and it’s all good to go!

If you work from home or have other employees that do, this is the perfect system to bring you together, to work more efficiently and free from the cost of having to transfer calls to mobiles, which leads us nicely onto our next point…

Wanting to work from you mobile?

Even if you’re not at a desk you can still make and take calls using our IOS and Android Apps. Simply download the app and you’re fine to start calling – it couldn’t be easier to take your business on the road with you, no matter where you are.

Grow without large costs

We’ve already mentioned that in the traditional phone system, the addition of new lines can be problematically expensive. There’s no such issue with VoIP – all you’ll need is the additional handset and number. This is why VoIP is so suited to businesses that want to grow or the flexibility to know they can as and when they need to.

Benefit from a whole host of web-based features

Because your phone system is using the internet it’s easy to integrate with a number of other systems; want video conferencing? Done! Need integration with other IT systems or be able to call people at the click of a button from your computer system? Easy!

The only question as a small business owner is when you’ll start benefitting from VoIP. To talk to our experienced and local team please give us a call on 01237 420010.