One of the big misconceptions about VoIP phone systems is that they are only suitable for larger businesses – this is simply not true! VoIP systems are flexible and come with a whole host of features that small businesses can also take advantage of. To help you decide if a VoIP phone system is right for your small business, we’ve pulled together some of the top benefits of switching to a VoIP system.

Lower costs
VoIP systems send voice data over the internet rather than via phone lines, this means that small businesses can enjoy lower operational and calling costs. In fact, many businesses saw a drop in phone bill costs after switching to VoIP! This is great for smaller businesses who are more likely to have tighter budgets than bigger businesses.

Advanced features
With a VoIP system, small businesses can benefit from advanced features like call forwarding, interactive voice response, auto attendant, call queuing, analytics and more! These are brilliant tools to help you serve your customers, increase conversions and customer retention, as well as help your business to scale.

Flexible
Home working has seen a rise since the pandemic, a massive benefit to smaller businesses that may not want to spend money renting or buying an office space. VoIP systems are brilliant if your employees are working in different locations as they allow you to keep your business and communication running smoothly.

Secure
Providing that you keep your phone system up to date with the newest updates, VoIP is much more secure than a traditional telephone connection. This is because it has encryption protocols as standard to help keep your calls and data secure.

Scalable
Most businesses will have plans to grow in the future and with VoIP your phone system will already be prepared to grow with your business! You can scale up or down and won’t need to pay additional costs to add or remove users, you simply pay for what you require.

Get in touch
Think a VoIP system could benefit your small business? At Equations, we’re specialists in helping you find the right phone system for your business. We understand that each business is unique, so all of our advice is tailored specifically to you. Give the Equations team a call today on 01237 420010 to discuss your upgrade options or to book a free review of your current system.