Looking for a telephone system for your business that gives you everything you need at the fraction of the cost? Here’s everything you need to know about VoIP phone systems in a nutshell…

Can it really cut costs?

If you’re currently using traditional phone lines to run your business, then you could instantly cut costs with a VoIP system.  How much? Some businesses have saved up to 80% on existing costs!

Don’t you need super quick broadband?

Whilst you do need a decent internet connection in order to use a VoIP phone system it doesn’t need to be at a superfast broadband level.  VoIP is now suitable for the majority of the South West – if your internet is too slow then we’d be able to suggest different options for you.

What if I need more numbers and handsets?

If you need to add more lines, perhaps because you’re growing the business, then that’s incredibly easy.  We can sort the new number for you, send the handset in the post and as soon as you plug it in it’s good to go.

What if I have people working remotely?

VoIP is ideal for flexible and remote working as people can take their handset and number wherever they go.  No matter if it’s home, a remote office or another country, as soon as the phone is connected to the internet, they can use it as they normally would.

Can I use it on my mobile?

 With our VoIP systems, yes you can! You’ll need to download the App (available on IOS and Android) and as soon as you have, you’ll be able to make calls to and from your business number on your mobile.  The App also includes instant messaging with colleagues.

What features does it come with?

 A VoIP phone system comes with more features than you can shake a handset at! Call forwarding, hunt groups, voicemail inboxes, there’s so many we’d take 20 minutes just to list them all!

Video conferencing too?

Yes – because the phone system is web based it’s able to benefit from integration with a number of other online applications.  If you’d like to video conference with employees or customers then this can all be done through the same system.

Does it come with call reporting?

Yes – you’ll be able to easily understand performance, the volume of calls you’re taking and responding to.  You can also see who’s on the phone and when to avoid any wasted time leaving voicemails!

Any other features I need to know about?

If there’s a specific feature you’re wanting or unsure of then please do give us a call on 01237 420 010.

Is this the right phone system for my business

If you’re not sure then give us a call and we’ll talk you through your options.  We’ve got more than 20 years of experience in working with businesses across the South West.

For more information call Equations Voice and Data on 01237 420010.