Blog

Jan 24

What makes us different

We know there are plenty of phone system providers around the country, but we also know that we’re different. Our unique approach and specialist advice means we’re not like the others, and we’re proud to stand out from the crowd.

Want to know why? Here are just a few things that make us unique.

Over 25 years of experience

We’ve been specialising in phone systems for a long time, and over the years we’ve learnt a lot about clients and what you want, and need. Whilst we know our phone systems inside out, we also understand what it is that you’re looking for.

For the past quarter of a century, we’ve worked with organisations from a huge range of industries, and companies of all sizes. We’ve supported large businesses that have multiple offices, and small organisations who have just a few members of staff.

Personal service

We truly believe that there’s no one-size-fits-all when it comes to phone systems, and we don’t think that you should be given a system that doesn’t work hard for you.

Clients are at the heart of what we do, so we make sure that we take the time to get to know you, your business, your needs, and your site. This understanding allows us to create the best package for you, and we will always give honest, reliable advice.

Cost effective

Everyone has budgets, and for most they’re becoming tighter. We’re always confident that we can work to make the most from your budget and to create the perfect system for your needs. That doesn’t need to cost an extortionate amount, and we’ll always be honest about that.

Maintenance and support

Installing your system and then disappearing isn’t our style; we like to make sure that we’re always there for our customers. As soon as it’s installed we’ll start telling you and your team how to make the most of your new system; full training will be given and you can guarantee we’ll only leave once you understand how to use all key features.

That of course won’t be the last time you hear from us! We’re always on the end of the phone if you need to call, and our team are all trained to the highest standard. Many things can be resolved over the phone or with remote programming but we also have local technicians that are able to get to you quickly and efficiently should an issue that needs attention on site arise.

Long term relationships

All of this means that we work with our clients over the long term and it’s exactly why we’ve got one of the highest retention rates in the industry. We’ve been supporting some of our customers for more than 20 years! If you want a business you can rely on when it comes to your phone system we’re definitely going to get along.

For more information on how we can help your organisation please give our teal a call on 0808 2020 411

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