by eq-admin | Oct 31, 2024 | News
As the nights grow longer and the spooky season approaches, the last thing your business needs is to scare off customers with poor service! In today’s fast-paced world, great customer service isn’t just a treat – it’s essential. And the trick to delivering it...
by eq-admin | Oct 22, 2024 | News
Managing the pressures of Winter – is your surgery’s phone system up to the job? As winter approaches, GP surgeries and healthcare practices brace for one of the busiest times of the year. With seasonal illnesses like colds, flu contributing to a sharp increase in...
by eq-admin | Oct 9, 2024 | News
The UK half-term break offers more than just a chance to unwind—it also presents an ideal window for businesses to upgrade their communication systems. With fewer staff in the office and a temporary slowdown in activity, this break is the perfect time to transition...
by eq-admin | Sep 25, 2024 | News
With the summer rush behind us, now is the perfect time to evaluate how your business can become more efficient. One powerful way to enhance productivity is by using VoIP technology. The productivity perks of VoIP VoIP is much more than just a modern alternative to...
by eq-admin | Sep 20, 2024 | News
Need a quick VoIP overview? Here are some frequently asked questions (FAQs)! What is VoIP? VoIP stands for Voice over Internet Protocol. It allows you to make voice calls using a broadband Internet connection instead of a traditional phone line. How does VoIP work?...