Organising your business calls when winter illness hits

Has the winter illness hit your business? Around 9.6 million work days are lost each year due to the ‘winter blues’ and that’s a lot of days! Unfortunately, we can’t prevent germs being spread around the office but we can help your business be best prepared for when a member of the team is away. How, we hear you ask? Through our phone systems. They collect vital voicemails, can forward important calls to other team members and manage calls so you’re not over-run with enquiries.

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The trick to great customer Service? VoIP is the treat!

The trick to great customer Service? VoIP is the treat!

As the nights grow longer and the spooky season approaches, the last thing your business needs is to scare off customers with poor service! In today’s fast-paced world, great customer service isn’t just a treat - it’s essential. And the trick to delivering it...

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