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Maintaining Excellent Patient Care and Future Proofing Your Surgery
If we’ve learnt anything from the challenges faces by surgeries throughout the Coronavirus pandemic it’s that having a robust, versatile, modern communications system is more than just a luxury. It’s an absolute necessity in maintaining the very best patient...
Managing People Coming Back to Work
The past 12 months have been hectic; there’s been highs, many lows and a lot of change. Things have often been done or carried out as an emergency response to events happening around us. However, with the vaccine rollout in full swing and the roadmap out of lockdown...
Embrace True Hybrid Working with Call2Teams
If you go back just a few short years, many businesses would have been resistant to the idea of employees working predominantly from home. Fears that employees would feel disconnected from the company’s values, separated from colleagues and be less productive were...
Transitioning Your School Staff Back to Full Time Working
Over the last 12 months, schools have really had to roll with the punches when it comes to adapting their working practices. This has meant embracing huge changes in the way they communicate with colleagues, parents and pupils, often using new technology to continue...
How to keep offering the best care to pet owners during 2021
As we humans have battled with the changes the COVID-19 pandemic has thrown at us, so have pets across the world. Over the past year a surge in pet ownership, combined with spending more time at home with our furry loved ones has meant that veterinary surgeries...
How Can VoIP Remove Traditional Barriers to Home Working
2020 was the year the country proved it could work remotely. With so many businesses big and small realising the benefits and the not insignificant cost savings of working more flexibly, it’s looking like 2021 will be the year thousands of companies further evolve and...
Is Your School Ready for When the Kids Come Back in March?
With many schools across England looking set to join our neighbours in Wales and Scotland by starting to reopen in March, is your school ready? With two weeks to go, it’s likely that you’ll start to see a surge in calls from parents trying to get to grips with...
Schools – dealing with your phone systems in unpredictable times
Whether trying to manage staff absence through sickness or self-isolation, staying on top of the rollout of free school meals to children and young people in the community, monitoring pupil levels in school on a daily basis or communicating effectively with parents...
Dealing With Winter Surges in Demand as a Doctor’s Surgery
Even without the unique challenges of 2020’s global pandemic, call volumes to GP surgeries inevitably ramp during the winter months with the onset of a large number of seasonal illnesses. Of course, this year that volume is reaching unprecedented levels with...
Working flexibly in 2021 – the benefits of VoIP in a pandemic world
As 2020 progressed and the Coronavirus pandemic deepened, more and more staff were required to work from home regardless of industry, sector, geographical location or size. Throughout the year businesses demonstrated that by modernising working practices and...
BT’s move over from ISDN moves a year closer
In an unprecedented year, businesses have faced innumerable challenges to adapt how they work, sometimes simply to survive. One thing that has become clear is that early adopters of new technology and working practices have been able to weather the Coronavirus...
Some top ideas for cutting costs in small businesses
Whenever they’re getting started, small businesses need all the help they can get to survive. As many as eight out of ten small businesses fail within the first 18 months. In 2020, a year where global economies have been decimated by the coronavirus pandemic, it’s an...