Our knowledge = Your power
NEC InReports – Call Management Made Easy
Does your organisation take high volumes of calls or have a lot of people on the phone at any given time? Could you benefit from better understanding when those calls are made, who’s taking them and from having that information at the fingertips at every point during...
New phone system launched specifically for region’s small and growing organisations
If you think about your phone, the technology in your car or any other area of your life five years ago and compare it to the here and now, you’ll soon realise that when it comes to technology, things really do move quickly. We’ve been working with organisations on...
Six reasons it may be time to consider VoIP
No matter the size of your organisation, or the line of business in which you work, turning to a VoIP phone system brings with it a wide range of benefits. From cost savings to flexibility and adaptability, these systems are becoming more and more popular – so how...
The perfect app to increase productivity and save costs for your organisation
Do you have staff members working at different locations on different days? Perhaps you have people on the road or working from home? No matter where your colleagues are based, you’ll now be able to bring them all together to share, collaborate, message and...
Protecting your organisation against toll fraud
It’s estimated that up to 84% of South West organisations could be vulnerable to a growing trend in ‘toll fraud’, which is when hackers gain unlawful access to your phone system and begin making calls to international or long distance numbers using your telephone...
A free review of your telephone system – reduce costs without hassle
When it comes to technology times move quickly. As our mobile phones and computers get more powerful we often change them and upgrade accordingly, sometimes on a regular basis, but when was the last time you reviewed your telephone system or the costs associated with...
Why being on the move shouldn’t hinder your organisation
The issue No matter what industry your organisation is operating in, whether it’s a school, a doctor’s surgery or the site of a large factory, there’ll be occasions when your employees are either not at their desk, or not on-site at all. This poses a potential...
Want to keep that customer feeling valued? It all starts when you pick up the phone.
The issue In every organisation, you have customers who will engage with you regularly, and some less regularly. With each of these customers, it’s important to make sure that they feel valued from the moment they meet or speak to you, because it is this level of...
Summer is coming; here’s how your organisation can handle it
The issue No matter what your industry, the summer period brings with it a whole host of things to consider when it comes to your phone system. Most of us will enjoy a well-earned break in the sunshine at some point meaning that staff numbers can be lower,...
How to use your phone system to crack local markets
The issue Whether you’re old or new, the lifeblood of any organisation is its customers and your success or failure will often be due in large part to the way you interact with them and the way you’re able to communicate with them. People buy from, and deal with...
Bring your organisation together with others, for a low cost
The issue Running any organisation requires time management, co-ordination of your employees and team work. So if you have several offices and locations, or you have employees on the road and away from the office frequently, how do you get them together to discuss...
How you can reduce call costs
It’s hard to ignore the current financial pressures in the UK, so we know that communication system budgets are tight in many organisations across the country. However, with our years of experience we also know that getting the right telephone system for your...