Our knowledge = Your power
Does your phone system give you the reporting levels that you need?
If you don’t know how your phone system or employees are performing, how can you make improvements to your current service levels or identify any issues and quickly address them? Ultimately great decisions are based on good information. You need it to understand...
An easy way to have all your desktop and mobile numbers in one place
We live in a world where we’re always connected. If we’re not at the desk we’re available on our mobile. But in a modern world shouldn’t the two be seamlessly connected? Doesn’t it seem a little out of date to have a desktop number and a mobile number? In reality this...
The perfect phone system for hotels wanting to improve communication with guests
If you own a hotel have you ever found it frustrating that your phone system can’t be seamlessly integrated with your room and property management system? Found it troublesome dealing with multiple technology suppliers; one for your phone, one for the hotel management...
Is your phone system GDPR compliant?
It now seems a while since the furore of GDPR swept the nation back in May of this year, but the consequences of the updates made to the way businesses hold and manage data were far-reaching and compliance is now compulsory. So what exactly is GDPR? In case you missed...
Is your business vulnerable to a toll fraud attack?
Have you heard of the term ‘toll fraud’? If not then you’re certainly not alone, but what if we told you that 84% of businesses in the UK are vulnerable to an attack and that the average cost for the victims can be as much as £10,000 with nobody to claim against? Now...
Meeting the needs of professional services providers – is your phone system right for your practice?
Over the past 25 years we’ve worked with pretty much every type of professional services provider you can think of; insurance brokers, lawyers, accountants and independent financial suppliers to name just a few! We not only understand their needs when it comes to...
Does your phone system provide your growing business with all of the features it needs?
Every business is different; they face different challenges, serve different customers and deliver different products and services. That’ll come as no surprise to you as a business owner. However, there are some common challenges that many businesses face when it...
How does your phone system cope with these four common scenarios?
No matter whether you’re a dentist, a doctor or a vet, your phone system will be at the heart of how your surgery communicates with its patients. It should make it easy for them to get the information they want, to contact you in an emergency or to speak with the...
Is your phone system answering all of your needs as a school or education provider?
When it comes to phone systems for schools and education providers we really do know our onions; we’ve worked with hundreds across the South West and beyond for more than twenty-five years. Small campuses, large campuses, multi-site providers, you name it, we’ve...
Would you be ready and able to communicate if your school were to go into lockdown?
Whilst we hope it will never happen, have you thought about how you’d communicate with staff and pupils across your school if you needed to commence a lockdown protocol as the result of a terror or lone attack? Mass school shootings and acts of terrorism can often be...
How can your phone system keep your workforce safe when working on their own?
Do you have people working remotely or on their own? If so then you’re certainly no longer in the minority – many organisations and businesses now embrace remote working as advances in technology and internet speeds make it an increasingly cost effective and...
Five questions to ask yourself when considering VoIP
VoIP telephony is becoming increasingly popular with many of the organisations with whom we work. No matter if you’re a school, a doctor’s surgery or any other form of organisation, this technology potentially offers a host of benefits including cost savings and...