by eq-admin | May 1, 2021 | News, VoIP
Over the last 12 months, schools have really had to roll with the punches when it comes to adapting their working practices. This has meant embracing huge changes in the way they communicate with colleagues, parents and pupils, often using new technology to continue...
by eq-admin | Mar 1, 2021 | News, VoIP
2020 was the year the country proved it could work remotely. With so many businesses big and small realising the benefits and the not insignificant cost savings of working more flexibly, it’s looking like 2021 will be the year thousands of companies further evolve and...
by eq-admin | Feb 26, 2021 | News, VoIP
With many schools across England looking set to join our neighbours in Wales and Scotland by starting to reopen in March, is your school ready? With two weeks to go, it’s likely that you’ll start to see a surge in calls from parents trying to get to grips with...
by eq-admin | Feb 11, 2021 | News, VoIP
Whether trying to manage staff absence through sickness or self-isolation, staying on top of the rollout of free school meals to children and young people in the community, monitoring pupil levels in school on a daily basis or communicating effectively with parents...
by eq-admin | Feb 8, 2021 | News, VoIP
Even without the unique challenges of 2020’s global pandemic, call volumes to GP surgeries inevitably ramp during the winter months with the onset of a large number of seasonal illnesses. Of course, this year that volume is reaching unprecedented levels with...
by eq-admin | Feb 3, 2021 | News, VoIP
As 2020 progressed and the Coronavirus pandemic deepened, more and more staff were required to work from home regardless of industry, sector, geographical location or size. Throughout the year businesses demonstrated that by modernising working practices and...
