by eq-admin | Nov 30, 2018 | News
If you don’t know how your phone system or employees are performing, how can you make improvements to your current service levels or identify any issues and quickly address them? Ultimately great decisions are based on good information. You need it to understand...
by eq-admin | Nov 25, 2018 | News
We live in a world where we’re always connected. If we’re not at the desk we’re available on our mobile. But in a modern world shouldn’t the two be seamlessly connected? Doesn’t it seem a little out of date to have a desktop number and a mobile number? In reality this...
by eq-admin | Nov 21, 2018 | News
If you own a hotel have you ever found it frustrating that your phone system can’t be seamlessly integrated with your room and property management system? Found it troublesome dealing with multiple technology suppliers; one for your phone, one for the hotel management...
by eq-admin | Nov 1, 2018 | News
It now seems a while since the furore of GDPR swept the nation back in May of this year, but the consequences of the updates made to the way businesses hold and manage data were far-reaching and compliance is now compulsory. So what exactly is GDPR? In case you missed...
by eq-admin | Nov 1, 2018 | News
Have you heard of the term ‘toll fraud’? If not then you’re certainly not alone, but what if we told you that 84% of businesses in the UK are vulnerable to an attack and that the average cost for the victims can be as much as £10,000 with nobody to claim against? Now...
by eq-admin | Sep 20, 2018 | News
Over the past 25 years we’ve worked with pretty much every type of professional services provider you can think of; insurance brokers, lawyers, accountants and independent financial suppliers to name just a few! We not only understand their needs when it comes to...