by eq-admin | Feb 26, 2021 | News, VoIP
With many schools across England looking set to join our neighbours in Wales and Scotland by starting to reopen in March, is your school ready? With two weeks to go, it’s likely that you’ll start to see a surge in calls from parents trying to get to grips with...
by eq-admin | Feb 11, 2021 | News, VoIP
Whether trying to manage staff absence through sickness or self-isolation, staying on top of the rollout of free school meals to children and young people in the community, monitoring pupil levels in school on a daily basis or communicating effectively with parents...
by eq-admin | Feb 8, 2021 | News, VoIP
Even without the unique challenges of 2020’s global pandemic, call volumes to GP surgeries inevitably ramp during the winter months with the onset of a large number of seasonal illnesses. Of course, this year that volume is reaching unprecedented levels with...
by eq-admin | Feb 3, 2021 | News, VoIP
As 2020 progressed and the Coronavirus pandemic deepened, more and more staff were required to work from home regardless of industry, sector, geographical location or size. Throughout the year businesses demonstrated that by modernising working practices and...
by eq-admin | Jan 12, 2021 | News, VoIP
In an unprecedented year, businesses have faced innumerable challenges to adapt how they work, sometimes simply to survive. One thing that has become clear is that early adopters of new technology and working practices have been able to weather the Coronavirus...
