Visitor Feedback module improving the InVentry system

The InVentry sign-in system — an electronic sign-in system that allows schools and businesses to easily keep track of who is on site — is consistently being updated, but the new challenges being presented in 2020 means that the team behind the system have been hard at work adding new features to make the system adapt to an ever-changing world.

The system has so far proven itself flexible enough to meet the changing situation, creating new ways for people to sign into a business or school and helping improve compliance with Covid-19 regulations. But the changes are not just about monitoring sign-in processes, but also about helping customers to improve and remain Covid-compliant. The team at InVentry has developed the new feedback module to do just that.

This new module means that InVentry is able to send out an email to your visitors regarding their recent time on-site, as soon as they sign out. This allows you to identify and work on improvements from a visitor point of view. The module will be great at enabling businesses to remain compliant with inspections, including CQC inspections for the care sector.

So how does it work?

All questions sent out to visitors after their visit are star rated (from 1 to 5) with the option of a free text box to leave additional comments. This can be completed on their phone or PC, ensuring they can submit their feedback quickly and easily. It’s designed in such a way that it is quick to complete.

From this feedback, you can then report, analyse and make improvements. If you do make improvements led from this feedback, you’re able to make a note of every process you’ve changed, so there is documentation around the change made and why.

You’re also able to send feedback through the InVentry system. For example, if a visitor comments of service received from a department they’ve visited within your company, at just the hit of a button, this can be sent to the head of that department.

What other features do you get with the InVentry system?

The team behind the system consistently updates the system to make it even more flexible. Among the latest features added are remote worker sign-in, which allows staff members to sign into work from outside the normal location ‘bubble’ so they can work from home but stay in touch, access invitations that only allow visitors to access the site during a particular time setting without human contact, integration with Microsoft Teams and Slack and so much more.

The InVentry sign in system is designed to be flexible and can be adapted to meet the individual needs of your business. We can arrange a FREE online demonstration so that you can see at first-hand how the system could benefit you. To find out more about the InVentry sign in system, give us a call on 01237 420010.

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