Over the past 25 years we’ve worked with pretty much every type of professional services provider you can think of; insurance brokers, lawyers, accountants and independent financial suppliers to name just a few! We not only understand their needs when it comes to their phone system and communicating with their clients, but also their regulatory obligations in areas such as call recording.
We also know that this is an ever changing environment, so we’re always ahead of the curve when it comes to answering and responding to those advancements in regulations and technology. We believe this is at the heart of why we’ve been working with many in the sector for years and years – and in some cases decades!
So what is it that we offer our professional services providers that makes us stand out from the crowd?
We know every firm is different
There’s not one solution for lawyers, another for accountants and a third for insurance brokers. Every business and provider is different, so we take the time to understand what it is that makes you unique. That’s not just in terms of what you offer, but the way your offices work, where they’re located, the internet connections, your current practice management and phone systems. We want to know everything so we can start putting together the best possible solution for your staff internally and for those contacting you.
We always deliver a personal service
I bet your clients wouldn’t like to feel as though they were being passed from pillar to post and ours don’t either. That’s why we ensure it never happens and a personal approach is at the core of the service we deliver. When you deal with Equations you’re dealing with a local firm with national knowledge – that’s a really strong combination.
The right price
Our business has always been about providing pragmatic advice, adding value and delivering the right solutions for our clients. Sometimes that’s meant even saving costs where they can be saved – all in the name of the right solution. Our open and honest approach is something that all of our clients appreciate.
We’ve got a proven track record
Just like your own business, people want to work with us because we’ve got experience and a proven track record in their sector. Having worked with professional service providers including estate agents, lawyers and accounts for more than two decades we’ve built up an unrivalled understanding and knowledge of their business landscape. We know what works and we know what doesn’t. We know what’s a gimmick and we know what’s going to add real value to the way you communicate with your clients. Our knowledge of your sectors has led us to have one of the highest retention rates in our own industry – something we’re incredibly proud of.
For more information on our specialist solutions for professional services providers please give us a call on 01237 420010 and we’ll be happy to answer any questions you may have.