In this ‘always on’ digital age, our personal and business lives are becoming increasingly inextricable as the line between the two becomes more and more blurred. We can check work emails on our personal mobiles and manage our business’ social media through our personal accounts, whilst also remaining fully contactable by friends and family throughout the working day.
The rise of social, mobile, data and cloud technology has made it easier than ever to do business remotely, and with 1 in 12 people in the Southwest now working from home, the ‘digital workplace’ is starting to become the new norm. The amount of flexibility this approach offers is great for small business owners who want to keep overheads to a minimum, parents who need to fit work around the kids, employers who wish to increase productivity through work-life balance, and firms that employ individuals ‘in the field’ (such as regional sales reps).
However, as a small business, if you have employees working remotely you’ll need a flexible and effective telephone system that enables you to remain in continuous contact and keep communications flowing between customers and colleagues. Ask yourself: If one of the team isn’t at their desk for a few days, am I currently able to automatically forward their calls to the most relevant person to handle enquiries? If one of my employees is working from home, can they be currently contacted via their usual direct dial number? And, does my existing phone system allow me to integrate video conferencing, share documents in meetings or hold vital conference calls, to help maximise the efficiency of my business?
In the fast moving world of technology, what was top of the range a few years ago may now be creaking at the seams, especially as your small business grows and evolves. So how do you ensure that you’ve got the right system to match your ambitions, and will continue to work for you now and long into the future, without massive cost, disruption or change?
If you’re unsure where to start when it comes to tech, don’t worry! That’s where we come in. Equations is a local firm with national knowledge, so when you work with us you really will be getting a personal service. We’ll review your telephone system for you completely pain- and cost-free. We understand that every business is different so we’ll take the time to understand your organisation and aspirations, and make sure you have a system that’s not only able to meet them now, but as you continue to thrive in the future.
Once we understand exactly what it is you need, we’ll show you the options available, and explain how they’d work for you on a day-by-day basis. There may be elements of a phone system you’d not yet considered, or ways the technology can work better or more efficiently than you’d hoped; we’ll use our knowledge to highlight these things and this is where we really do give our clients the edge. And if ever you need technical support, it’s only a phone call away.
To book your free phone system review or ask any questions give us a call on 01237 420010 or click here: https://equationsvoiceanddata.co.uk/contact-us