Challenges Keeping in touch with customers with a highly mobile workforce makes estate agencies one of the more challenging industries for business communications. Operations Director James Tiller explains, “Our clients expect to get hold of us quickly regardless of our location. Our previous hosted system simply wasn’t flexible enough and we were diverting calls to our mobiles when we were…
We focus on building long-term relationships with our clients, so it’ll come as no surprise that this case study involves a business we met in the early 1990’s and has grown with our phone system for the next twenty years. What the client needed and the rapid success that followed In those early days we first met a man who…
We loved providing West Monkton C of E Primary School with a new telephone system to match their brand new building. The Somerset school has been a customer of ours since 2010 so we know its needs well. Knowing how a primary school works and what they need The new site will allow the school to grow as well as…
We’ve been working with schools for over twenty-five years now so we know that they need us to be responsive, flexible and to give them excellent value for money. The new NEC system that we installed at Martock Primary School in Somerset this Easter, is already helping the school to work more efficiently. Their old system and providing a better…
Picture a three story, purpose built office block sitting proudly on the skyline of Bridgend, South Wales. A building full of staff receiving and making calls to their customers and colleagues across the country. Sounds like they’d need a relatively simple phone system? Getting to know the client’s unique set of circumstances On the face of it an office block…