Blog

May 12

How you can reduce call costs

It’s hard to ignore the current financial pressures in the UK, so we know that communication system budgets are tight in many organisations across the country. However, with our years of experience we also know that getting the right telephone system for your organisation is vital to the smooth running of your organisation. We believe that a tight budget doesn’t have to result in a poor communication system, and we’ve got some advice to prove it.

Know what you need

Knowing exactly what communication support you, your colleagues, and your callers need is a vital step in getting the best system for your money. Talking to those who use the phones most will allow you to understand the problems that are occurring on phone lines and online. By identifying and understanding these problems, we can take the right steps to help overcome them.

Whether your broadband is too slow or your phones are difficult to use, we can fix it. But in order to fix it, we all need to know that it isn’t working as well as it could.

The first step to the most cost effective solution always starts here.

Consider VoIP

Voice over Internet Protocol (VoIP) can be cheaper than the more traditional approach with analogue or ISDN exchange lines. The need for multiple physical lines and attendant infrastructure is reduced as VoIP uses a data connection for voice calls.

VoIP is capable of all the usual phone functions, including conference calling and caller ID. You can also easily scale the system up or down depending on the organisation’s requirements but without substantial cost or long lead times.

Learn

We understand that it can be scary when faced with something new and there can often be so many features on a modern phone system. We never want to leave our customers unsure of how to use their new system, or even how to make the most of it.

We will train your staff to ensure they are happy and best able to use your new system to its full potential. This means that any money spent on an advanced system will not be wasted, which can be the case if adequate training isn’t provided. How can you enjoy to the full the features of an updated system that will cut costs and boost efficiency if you don’t know how to use it!.

Let us help

We’ve been working in voice and data communications for more than 25 years, and we want to make sure that you have the right package for your needs. Our expertise, based on years of experience, means that we know how to tailor cheaper line rental and calls to make the most of your budget. If staff members use mobiles to make calls, we can review that too to make sure you have the best deal possible. If you’re worried about paperwork or downtime your dedicated account manager will take care of it with a simple form to sign and with no downtime transferring exchange lines. If you don’t want to confuse customers with a new number that’s ok, we can keep your existing number whether landline, mobile or both.

For more information on how we can help cut the costs of your existing phone system, line rental and calls, please give us a call on 0808 2020 411.

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